Associate Center Manager
2 weeks ago
This job is provided by Key responsibilities
- Sales:
- Responsible for promoting and selling memberships to potential new clients - Walk-ins/Trials
- Responsible for achieving target by driving conversion
- Responsible for Upselling
- Should maintain record of every interaction with new user
- Should enter all details of customers, walks ins on internal tools
- Operations:
- Managing center experience and incremental enhancements
- Timely Opening and Closing of the center
- Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for
both stocking and re-ordering (first-aid, stationary, water, towels etc.)
- Managing classes and workouts
- Ensuring punctuality of trainers and classes
- Handle issues with respect to attendance, equipment and space availability
- Customer interactions and troubleshooting
- Interact with walk-ins and prospective clients
- Improving member attendance through meet and greet, familiarity building and creating a welcoming atmosphere
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