Customer Support Executive

6 days ago


Begumpet Hyderabad Telangana, India VantageRMS Full time ₹ 1,20,000 - ₹ 2,00,000 per year

Job Title: Customer Support Executive

Company Overview:

A leading general insurance company offering health, motor, home, and travel insurance with a strong focus on customer satisfaction and innovation.

Job Description :

  • Handle inbound and outbound customer calls regarding insurance products.
  • Provide accurate information on policies, renewals, and claims.
  • Assist customers with claim registration and required documentation.
  • Resolve queries and complaints in a professional manner.
  • Manage policy updates, renewals, and cancellations.
  • Support customers with premium payments and billing issues.
  • Maintain accurate and updated customer records.
  • Promote relevant insurance products through upselling and cross-selling.
  • Ensure all interactions follow company and regulatory guidelines.
  • Share customer feedback for service improvement.
  • Build and maintain strong customer relationships.
  • Demonstrate excellent communication and problem-solving skills.
  • Work as part of a team to achieve performance goals.
  • 5 days working with 2 rotational week-offs.
  • Eligibility: Any Graduate with good communication skills in English & Hindi.

Salary: ₹ 12,000-20,000 per month

Location: [ Begumpet, Hyderabad]

Job Types: Full-time, Permanent, Fresher

Pay: ₹12, ₹20,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Application Question(s):

  • Are you comfortable with the offered salary range of ₹12,000 – ₹20,000?
  • How soon are you available to join if selected (immediate / 15 days)?

Education:

  • Bachelor's (Required)

Language:

  • English (Required)
  • Hindi (Required)

Work Location: In person



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