Mega Walk IN

2 days ago

Chennai, Tamil Nadu, India IRIS KPO Resourcing Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Dear Candidate,

I am writing this Job Post to brief about the job opportunity with IRIS KPO Resourcing for Customer Support - International Voice

Walk-in Details

Date: 01 Sep 2025 to 05 Sep 2025

Time: 1 PM to 4 PM

IRIS KPO Resourcing I Pvt Ltd..,

No: 77, Pottipati Plaza, 5th Floor, Nungambakkam High Rd, Chennai

Candidates with International Voice Process are only eligible.

Salary Best in the industry + Benefits

Shift Timings : 2 PM to 11 PM

One Way cab (Drop) Facility will be provided for female candidates only

We are currently recruiting only candidates with 6 Months to 6 Years experienced.

No of vacancies : 5

  • Answer inbound calls and make outbound calls to customers
  • Answer customer queries through chat or through emails
  • Identify and assess customers' needs to achieve satisfaction
  • Research required information using available resources to provide solution to customer
  • Ensure correct resolution is being provided to customer
  • Exhibit customer service skills by logically and timely closure of queries
  • Update portal / CRM with customer query and solution provided and details of conversation
  • Ensure customer expectations are met or, where possible, exceeded
  • Meet or exceed project goals
  • Flexible to accommodate project delivery pertaining to timings and schedules
  • Enhancing knowledge through internal training as per domain requirements
  • Adherence to process requirements and produce necessary reports as per project requirement

Required Skills:

  • Excellent Verbal and written communication skills.
  • 6 Months - 3 Years of experience in International voice is mandatory
  • Candidates should be willing to work in UK Shift (2 PM to 11 PM) with Any Graduation.

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