CRM Executive

21 hours ago

Mundhwa Pune Maharashtra, India Mahalaxmi Group Full time ₹ 4,80,000 per year

Job Description – CRM Executive

Company: Mahalaxmi Group

Location: Zen Astral, Keshav nagar

Industry: Real Estate

About Us

Mahalaxmi group is a dynamic real estate organization committed to delivering high-quality housing solutions with a focus on customer satisfaction. We aim to create exceptional experiences for our clients while maintaining professionalism, transparency, and efficiency in all our processes.

Position Overview

We are looking for a CRM Executive to manage and nurture client relationships after the booking stage. The ideal candidate will have 2–3 years of experience in CRM or post-sales operations in real estate. This role involves coordinating payments, agreements, and documentation, while maintaining accurate client records in the CRM to ensure a smooth and satisfactory post-booking experience.

Key Responsibilities:

  • Manage post-booking activities including agreement processing and payment follow-ups.
  • Maintain and update client database in CRM software.
  • Coordinate with finance and sales teams to ensure smooth documentation.
  • Provide excellent client support post-booking to maintain high satisfaction levels.

Requirements:

  • 2–3 years' experience as CRM or post-sales executive (real estate preferred).
  • Detail-oriented and highly organized.
  • Good communication and interpersonal skills.
  • Knowledge of CRM systems is a plus.
  • Ability to coordinate effectively across multiple teams.

Skills Required:

  • Strong organizational and documentation skills.
  • Attention to detail and problem-solving ability.
  • Time management and adaptability.
  • Customer-focused mindset with good communication skills.
  • Eagerness to contribute to team efficiency and client satisfaction.

Job Type: Full-time

Pay: ₹30, ₹40,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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