Front Desk Receptionist

A Reception cum Admin Executive is responsible for managing the front desk and providing comprehensive administrative support to ensure smooth office operations. This role serves as the first point of contact for visitors and employees, combining receptionist duties with general office administration.

Key Responsibilities

 Greet and welcome visitors and clients in a professional and friendly manner, ensuring a positive first impression.

 Answer, screen, and direct incoming phone calls to appropriate staff, taking messages when necessary.

 Manage the office calendar, schedule meetings and appointments, and coordinate meeting rooms.

 Handle incoming and outgoing mail, packages, and courier services, ensuring proper distribution to relevant departments.

 Maintain office supplies inventory, place orders as needed, and manage procurement of stationery, pantry, and medical items.

 Oversee the cleanliness and tidiness of the reception area, pantry, boardroom, and meeting rooms.

 Assist in organizing and coordinating office events, staff activities, and meetings.

 Maintain and improve administrative filing systems, both physical and electronic, including contacts, agreements, insurance, and quotations.

 Support on boarding and off boarding processes, such as preparing starter packs for new joiners and conducting exit clearance for departing staff.

 Manage office facilities and coordinate maintenance work, including pest control, equipment servicing, and vendor liaison

 Provide general administrative support to various departments, including preparing reports, correspondence, and maintaining records.

 Perform other ad-hoc duties as assigned by management.

Required Skills and Qualifications

 Minimum educational qualification: High school diploma or equivalent; diploma or degree in business administration is an advantage.

 Proven experience as a receptionist, administrative assistant, or similar role.

 Strong communication and interpersonal skills, with a professional and courteous demeanor.

 Excellent organizational and time management abilities, with attention to detail and the ability to multitask.

 Proficiency in MS Office (Word, Excel, Outlook) and familiarity with office management software.

 Ability to work independently, be resourceful, and adapt to changing priorities.

 Positive work attitude, willingness to learn, and a team player.

Additional Duties (as required by specific organizations)

 Key management, including assigning, distributing, collecting, and maintaining office keys and records.

 Supervising office cleaners and ensuring daily upkeep of office premises.

 Assisting guests with requirements such as printing, providing stationery, WiFi, and video conferencing setup.

 Supporting HR with recruitment logistics and onboarding documentation.

Summary Table: Core Functions

Function Category Example Tasks

Front Desk Operations Greeting visitors, answering calls, managing reception area

Office Administration Scheduling, filing, inventory management, procurement

Facilities Management Coordinating maintenance, supervising cleaners, managing keys

Event Coordination Organizing meetings, staff events, onboarding/offboarding support

General Support Preparing reports, handling correspondence, assisting various departments

This role requires a dynamic individual who can balance multiple responsibilities, maintain professionalism, and contribute to the efficient running of the office.

Job Types: Full-time, Permanent

Pay: ₹25, ₹35,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person