Supervisor,Manager

3 days ago

Ahmedabad, Gujarat, India Tison Kumar Reang Full time ₹ 2,50,000 - ₹ 7,50,000 per year
Job Description

As a supervisor, you will oversee day-to-day operations, ensuring your team meets and exceeds company standards for performance and productivity. Your key responsibilities include:

  • Lead, mentor, and motivate team members to achieve their goals and perform to the best of their abilities.
  • Conduct regular team meetings to communicate objectives, share updates, and foster a collaborative environment.
  • Provide ongoing coaching and professional development opportunities to support career growth within the organization.
  • Monitor daily workflows, assigning tasks and managing resources to meet operational deadlines.
  • Evaluate team performance metrics, ensuring quality and efficiency are maintained.
  • Address operational challenges promptly by identifying bottlenecks and implementing effective solutions.
  • Ensure all team members adhere to company policies, industry regulations, and safety guidelines.
  • Conduct routine inspections to confirm compliance with internal and external standards.
  • Document and report any incidents or deviations from protocol to senior management.
  • Act as the first point of contact for resolving team or client-related issues, ensuring timely and satisfactory resolutions.
  • Collaborate with other departments to ensure cross-functional alignment and smooth operations.
  • Track and analyze team performance data, creating detailed reports for management.
  • Recommend process improvements based on data insights and team feedback.

Required Skills, Experience, and Qualifications

Must-have:

  • High school diploma or equivalent; bachelor's degree in [field] preferred.
  • Proven experience in a supervisory or leadership role, preferably in [industry/field].
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency in inventory management tools.

Nice-to-have:

  • Certification in team management or leadership training.
  • Experience in training and development programs for staff.
  • Familiarity with performance metrics and reporting tools.
  • Bilingual skills for diverse team environments.

Success Criteria

To excel in this role, you are expected to:

  • Achieve team productivity and performance benchmarks consistently.
  • Maintain a 95% or higher adherence rate to compliance and safety standards.
  • Demonstrate effective conflict resolution skills, maintaining a harmonious work environment.
  • Ensure all tasks and projects are completed within the established deadlines.
  • Foster a culture of trust and accountability within your team, reflected in high employee satisfaction scores.

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