Field Collection Executive

24 hours ago

Erode, Tamil Nadu, India SARA INFOTECH Full time ₹ 1,20,000 - ₹ 2,40,000 per year

Job Summary:

We are seeking a motivated and results-driven Field Collection Executive to join our team. The successful candidate will be responsible for visiting customers to collect overdue payments, ensuring timely recovery of dues while maintaining a professional and customer-centric approach.

Key Responsibilities:

  • Visit defaulters/customers at their home or office locations for payment follow-ups.
  • Ensure timely collection of EMIs or overdue payments as per assigned targets.
  • Educate customers on outstanding amounts, payment options, and consequences of non-payment.
  • Negotiate payment plans or settlements within company guidelines.
  • Submit daily collection reports and field visit updates to the Collection Manager.
  • Ensure all collections are documented and receipted properly.
  • Coordinate with the internal accounts and customer service teams.
  • Adhere to legal and ethical guidelines in all interactions.
  • Maintain professionalism and ensure the company's brand reputation is upheld.

Key Skills and Requirements:

  • Education: Minimum 10+2 (Higher Secondary). Graduate preferred.
  • Experience: 1–3 years in field collections, recovery, or a similar role. Freshers with good communication skills may also apply.
  • Skills:
  • Strong interpersonal and negotiation skills.
  • Ability to work independently and manage time effectively.
  • Basic understanding of financial products (loans, EMIs, credit, etc.).
  • Knowledge of local areas/routes.
  • Familiarity with mobile apps or basic tech for reporting.
  • Other Requirements:
  • Must own a two-wheeler with a valid driving license.
  • Smartphone with internet access for daily reporting.
  • Willing to travel extensively within assigned territory.

Benefits:

  • Fixed salary + performance-based incentives.
  • Travel and mobile reimbursements.
  • Insurance and other employee benefits as per company policy.
  • Training and development support.

Job Types: Full-time, Permanent

Pay: ₹17, ₹20,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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