Guest/ Customer Experience

Guest Relations Manager Job DescriptionThe ideal candidate will have a high school diploma or equivalent, as well as 2 years of experience in guest services, front desk, or a related field. Alternatively, a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is also acceptable without prior work...

Job Title: Guest Experience Ambassador", "", "Deliver exceptional guest experiences through personalized service and attention to detail.", "Promote hotel amenities, services, and local attractions to enhance guests' stay.", "Anticipate and address guest needs in a timely and professional manner.", "Maintain accurate records of guest interactions and...

Job Title: Senior Associate Guest RelationsAbout the Role:We are seeking an experienced and professional Guest Services Coordinator to join our team.The ideal candidate will have a passion for delivering exceptional guest experiences and possess excellent communication, organizational, and problem-solving skills.Key Responsibilities:• Review arrival lists...

Guest Relations AssociateThis role involves ensuring exceptional guest experiences by handling inquiries, addressing concerns, and coordinating with other departments to provide seamless service.Key Responsibilities:Handle guest inquiries in a timely and professional manner.Ensure guest satisfaction through prompt issue resolution and effective...

**Additional Information** Guest Experience Expert **Job Number** 24061957 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

**Additional Information** **Job Number**25080557 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India, 110037 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

**Job Number** 24048482 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

**Additional Information** **Job Number**25031833 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India, 110037 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

Job Title: Guest Experience SpecialistOverview:Maintain exceptional service standards to ensure guest satisfaction.Main Responsibilities:Guest Interactions: Address and resolve guest concerns in a prompt and professional manner, both pre-booking and post-booking.Inventory Management: Effectively oversee property-related items to ensure properties are...

Role OverviewWe are seeking a highly skilled Guest Experience Expert to kick-start unforgettable guest experiences. Daily Responsibilities: Deliver exceptional welcome services to create lasting impressions. Identify and acknowledge returning guests and loyalty program members in person or over the phone. Manage and process payments for bookings, ensuring...