Telecaller
3 days ago
Company Description
Aeon Finvest Services LLP specializes in delivering accessible credit and financial solutions tailored for individuals and businesses alike. Since its inception in 2021, the company has earned the trust of thousands of customers. Aeon Finvest offers a comprehensive range of loan facilitation and consumer finance services, including home, business, personal, and education loans. The organization is committed to providing reliable financial services to help clients achieve their goals.
Role Description
This is a full-time, on-site role for a Telecaller based in Mohali district. The Telecaller will be responsible for engaging with potential and existing customers over the phone, explaining financial products, facilitating loan inquiries, and addressing customer queries. Additional responsibilities include maintaining accurate records of communication, following up with customers, and collaborating with internal teams to support loan processing and documentation.
Qualifications
- Strong communication, interpersonal, and active listening skills
- Basic computer literacy and experience with recording call details
- Ability to manage time effectively and handle multiple customer interactions
- Prior experience in telecalling, customer service, or loan facilitation is an advantage
- Fluency in English and Hindi; additional regional language proficiency is a plus
- High school diploma or equivalent education; higher qualifications are appreciated but not mandatory
- Strong problem-solving abilities and a customer-centric approach
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