Product Manager
2 days ago
Key Responsibilities
- Product Demonstration and briefing to schools
- Planning, Coordinating, Conducting workshops
- Resource Person empanelment for workshops
- Collecting market and product feedback
- Responsible for product training to the Sales team
- Focus on town projects
Skills and Attributes:
- Communication skills: To effectively interact with customers and colleagues.
- Problem-solving skills: To address customer issues and improve processes.
- Customer focus: To understand customer needs and prioritize their satisfaction.
- Strategic thinking: To develop and implement retention strategies.
- Digital Skills: To be able to use and train customers on tech in teaching
- Attention to detail: To ensure accuracy and consistency in all aspects of the role.
- Collaboration: To work effectively with cross-functional teams, including sales and digital to ensure a cohesive customer experience.
- Customer Centricity: To identify and address customer issues and implement improvements to processes and services.
Key relationships
Branch Managers, Regional Sales Teams, PMs in other regions
Key Competencies
Qualification and Prerequisites
- Graduate, pref. B Ed.
- Excellent Communication (particularly in English)
- Open to 14 days travel in a month
Interpersonal Skills:
- Good communication skills, high enthusiasm, ability to build knowledge-based rapport with customers
- Ability to quickly understand the curriculum publishing market and the products
- A team player but be able to work on own initiative and with minimal supervision
- Ability to multi-task, prioritize and meet deadlines
- Excellent interpersonal relationship skills
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