Product Manager

2 days ago

Kozhikode, Kerala, India Macmillan Education Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Key Responsibilities

  • Product Demonstration and briefing to schools
  • Planning, Coordinating, Conducting workshops
  • Resource Person empanelment for workshops
  • Collecting market and product feedback
  • Responsible for product training to the Sales team
  • Focus on town projects

Skills and Attributes:

  • Communication skills: To effectively interact with customers and colleagues.
  • Problem-solving skills: To address customer issues and improve processes.
  • Customer focus: To understand customer needs and prioritize their satisfaction.
  • Strategic thinking: To develop and implement retention strategies.
  • Digital Skills: To be able to use and train customers on tech in teaching
  • Attention to detail: To ensure accuracy and consistency in all aspects of the role.
  • Collaboration: To work effectively with cross-functional teams, including sales and digital to ensure a cohesive customer experience.
  • Customer Centricity: To identify and address customer issues and implement improvements to processes and services.

Key relationships

Branch Managers, Regional Sales Teams, PMs in other regions

Key Competencies

Qualification and Prerequisites

  • Graduate, pref. B Ed.
  • Excellent Communication (particularly in English)
  • Open to 14 days travel in a month

Interpersonal Skills:

  • Good communication skills, high enthusiasm, ability to build knowledge-based rapport with customers
  • Ability to quickly understand the curriculum publishing market and the products
  • A team player but be able to work on own initiative and with minimal supervision
  • Ability to multi-task, prioritize and meet deadlines
  • Excellent interpersonal relationship skills

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