Technical Support Professional
5 days ago
- 6- 10 years prior experience in a Professional Services and/or Technical Support environment is required.
- Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS, etc.)
- Hands on Experience with any one of the below SD-WAN/ZTNA technologies is Mandatory Cisco Viptela / Palo Alto Prisma Access / Zscaler / Fortinet / Cato Networks / SilverPeak and manage a multi-vendor WAN/SD-WAN multi-protocol routing, including but not limited to NHRP, EIGRP, BPG4 and OSPF.
- Thorough understanding of the latest SD-WAN principles, techniques, and protocols, furthermore advanced level troubleshooting skills on systems and with diverse Tools.
- In-depth understanding of Networking and Network Security concepts and experience with multi-vendor networking devices such as routers, switches, firewalls, traffic generators, etc.
- Experience with Palo Alto, Cisco, Checkpoint, Juniper ( Netscreen ), and Fortinet products a plus
- Experience working with Firewall Central Management Systems
- Experience working with a multi-factor authentication security system (tokens, certificates, CAC cards, and similar)
- Working knowledge of Security services (IDS/IPS, Firewalls, etc.)
- Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required
- Virtualization experience will be a plus. (AWS, Azure, VMWare, OpenStack)
- Experience with Windows and MAC OS is a plus (Debugging, Editing Registries, Plist , etc.)
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