Technical Support Professional

5 days ago


Noida, Uttar Pradesh, India AVE-Promagne Business Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year
  • 6- 10 years prior experience in a Professional Services and/or Technical Support environment is required.
  • Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS, etc.)
  • Hands on Experience with any one of the below SD-WAN/ZTNA technologies is Mandatory Cisco Viptela / Palo Alto Prisma Access / Zscaler / Fortinet / Cato Networks / SilverPeak and manage a multi-vendor WAN/SD-WAN multi-protocol routing, including but not limited to NHRP, EIGRP, BPG4 and OSPF.
  • Thorough understanding of the latest SD-WAN principles, techniques, and protocols, furthermore advanced level troubleshooting skills on systems and with diverse Tools.
  • In-depth understanding of Networking and Network Security concepts and experience with multi-vendor networking devices such as routers, switches, firewalls, traffic generators, etc.
  • Experience with Palo Alto, Cisco, Checkpoint, Juniper ( Netscreen ), and Fortinet products a plus
  • Experience working with Firewall Central Management Systems
  • Experience working with a multi-factor authentication security system (tokens, certificates, CAC cards, and similar)
  • Working knowledge of Security services (IDS/IPS, Firewalls, etc.)
  • Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required
  • Virtualization experience will be a plus. (AWS, Azure, VMWare, OpenStack)
  • Experience with Windows and MAC OS is a plus (Debugging, Editing Registries, Plist , etc.)


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