Customer Care Executive
2 days ago
We are looking for energetic and motivated freshers to join our team as Customer Care Executives. This is a great opportunity for individuals eager to start their career in the e-commerce and customer service domain. You will be responsible for resolving customer queries, managing tickets, and ensuring a seamless customer experience across multiple online platforms.
Key Responsibilities:
- Respond to customer queries through a ticketing system in a timely and professional manner
- Manage and resolve support tickets using multiple e-desk platforms
- Assist customers related to e-commerce platforms such as Amazon, Walmart, Shopify, eBay, etc.
- Maintain data and reports using Excel or Google Sheets
- Deliver excellent customer service and ensure a positive experience
- Work in rotational shifts, with primary duties scheduled on weekends
Requirements:
- Male candidates preferred
- Fresh graduates encouraged to apply – no prior experience required
- Basic knowledge of Excel or Google Sheets
- Familiarity with e-commerce platforms (Amazon, Shopify, etc.) is a plus
- Good communication skills and a problem-solving attitude
- Willingness to work flexible hours, especially on weekends
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹26,000.00 per month
Application Question(s):
- Are you from Indore, Madhya Pradesh?
Language:
- Do you have fluency in English? (Required)
Work Location: In person
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