Digital Solution Consultant Senior Analyst

Req ID:

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Digital Solution Consultant Senior Analyst to join our team in Hyderabad, Telangana (IN-TG), India (IN).

"Job Summary

We are seeking a highly skilled and motivated Salesforce Admin Lead to oversee the configuration, maintenance, and continuous improvement of our Salesforce environment. The role involves managing a team of Salesforce administrators, ensuring system stability, and driving platform enhancements aligned with business objectives.

Key Responsibilities

1.Leadership & Management

Lead a team of Salesforce administrators and analysts.
Collaborate with stakeholders to define CRM strategy, roadmap, and priorities.
Ensure governance, data integrity, and adherence to best practices across all Salesforce orgs.

2.System Administration & Configuration

Manage user accounts, roles, profiles, permission sets, and data access settings.
Maintain and enhance workflows, validation rules, flows, and process automation.
Oversee change management, sandbox refreshes, and deployment processes.
Conduct regular system audits and data quality checks.

3.Integration & Enhancement

Coordinate with technical teams to manage integrations between Salesforce and other business systems (ERP, marketing automation, etc.).
Evaluate and implement AppExchange solutions where appropriate.
Lead Salesforce updates and ensure compatibility with business processes.

4.Support & Training

Provide guidance and support to end-users across departments.
Create documentation, training materials, and conduct workshops for users.
Serve as the primary escalation point for Salesforce-related issues."

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use and email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

NTT DATA endeavors to make  accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at  This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.