F&B Executive
1 day ago
Job description
Role & responsibilities
- Oversee the day-to-day operations of the F&B restaurants
- Ensure smooth service delivery, quality control, and adherence to hygiene and safety standards.
- Monitor staff performance and provide regular feedback and training.
- Ensure exceptional guest service, promptly addressing any complaints or concerns.
- Coordinate with the kitchen and other departments to meet special guest requests.
- Allot daily duties to subordinate staff to meet work exigencies ensuring equity of work.
- Attend to guest complaints and ensure guest satisfaction through immediate action
- Ensure the maintenance and aesthetic upkeep of the restaurant in close coordination with housekeeping.
- Ensuring Exceptional Customer Service
- Develop restaurant sales through upselling and ensuring good service.
- Supervise food service with a view to ensure speed, quality of service
- Ensure all F&B operations comply with health and safety regulations.
- Train staff on food safety and hygiene practices.
Preferred candidate profile
- 3+ years of experience in Hotel Industry
- Graduation in BHM - Hotel Management/Diploma - Hotel Management.
- Leadership skills and ability to coordinate with multiple locations and enable the staff to perform better.
- Problem solving and reporting skills.
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