F&B Executive

3 days ago

Hyderabad, Telangana, India Wonderla Holidays Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Job description

Role & responsibilities

  • Oversee the day-to-day operations of the F&B restaurants
  • Ensure smooth service delivery, quality control, and adherence to hygiene and safety standards.
  • Monitor staff performance and provide regular feedback and training.
  • Ensure exceptional guest service, promptly addressing any complaints or concerns.
  • Coordinate with the kitchen and other departments to meet special guest requests.
  • Allot daily duties to subordinate staff to meet work exigencies ensuring equity of work.
  • Attend to guest complaints and ensure guest satisfaction through immediate action
  • Ensure the maintenance and aesthetic upkeep of the restaurant in close coordination with housekeeping.
  • Ensuring Exceptional Customer Service
  • Develop restaurant sales through upselling and ensuring good service.
  • Supervise food service with a view to ensure speed, quality of service
  • Ensure all F&B operations comply with health and safety regulations.
  • Train staff on food safety and hygiene practices.

Preferred candidate profile

  • 3+ years of experience in Hotel Industry
  • Graduation in BHM - Hotel Management/Diploma - Hotel Management.
  • Leadership skills and ability to coordinate with multiple locations and enable the staff to perform better.
  • Problem solving and reporting skills.

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