Senior Manager

5 days ago

Pune, Maharashtra, India The Tooth Clinic Full time ₹ 10,00,000 - ₹ 17,80,000 per year
  • Senior Manager – Marketing, Operations & Sales (Dental Clinics Division)

Location: Nanded City / Baner, Pune (Multi-location operations)

About the Role:

We are seeking a dynamic and experienced Senior Manager to lead our clinic's marketing, operations, and sales initiatives. The role demands a high level of discipline, leadership, and business acumen to ensure smooth day-to-day management, growth in patient inflow, and achievement of financial and brand goals across all branches.

Key Responsibilities:

Marketing & Brand Growth

  • Develop and implement monthly and quarterly marketing plans (digital + on-ground).
    • Coordinate with designers, social media teams, and local agencies for campaigns and events.

  • Analyze ROI for each marketing activity and optimize for lead generation.
    • Manage patient engagement programs, festival campaigns, and community outreach drives.

Operations Management

  • Supervise daily administrative operations of clinics (appointments, patient flow, stock, equipment maintenance).

  • Ensure all staff follow clinic SOPs, hygiene standards, and compliance protocols.
    • Maintain coordination between doctors, support staff, and lab partners.
    • Implement systems for inventory control, billing, and scheduling.

Sales & Business Development

  • Drive monthly sales targets for all clinics.

  • Convert leads from online and offline channels into confirmed consultations.
    • Develop corporate tie-ups, school/community programs, and health camp collaborations.

  • Monitor conversion rates, treatment acceptance, and patient retention metrics. Team Leadership

  • Lead a team of clinic coordinators, marketing executives, and reception staff.
    • Conduct weekly team meetings and performance reviews.

  • Train staff in patient communication, up-selling, and operational excellence. Key Skills & Requirements:

  • Bachelor's/Master's degree in Business Administration, Marketing, or Healthcare Management.

  • 5–10 years of experience in managing multi-location healthcare or service-based business.

  • Excellent leadership, communication, and organizational skills.

  • Proficiency in CRM, Excel, and basic digital marketing tools.

  • Target-driven, disciplined, and proactive approach.

Compensation: Competitive salary + performance-linked incentives based on growth and targets achieved.

Reporting To: Clinical Directors –

Goal for the Role: To build a self-sustaining team and system that ensures each clinic achieves consistent revenue growth, operational efficiency, and brand leadership in the Pune region.

Job Type: Full-time

Pay: ₹27, ₹114,494.90 per month

Work Location: In person

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