Deputy Manager

Deputy Manager – NSE Expense Audits

Position Summary

The Deputy Manager (DM) – NSE Expense Compliance is responsible for overseeing and ensuring adherence to Deloitte's expense and reimbursement policies for the NSE firms. This role focuses on expense compliance audits, process improvements, team leadership, and stakeholder management. The DM will lead a team, drive compliance initiatives, and support the continuous enhancement of expense compliance processes.

Key Responsibilities

• Lead and manage the NSE expense compliance audit processes, ensuring strict adherence to firm policies and NSE regulations.
• Review and analyze expense claims for compliance, accuracy, and completeness.
• Identify red flags, investigate anomalies, and escalate issues as appropriate.
• Liaise with internal audit, finance, HR, payroll, and accounts payable teams to resolve non-compliant claims and ensure timely payments.
• Prepare and present regular compliance reports and dashboards to management, highlighting trends, risks, and recommendations for improvement.
• Analyze expense and corporate card data to identify trends, risks, and areas for process enhancement.
• Lead, mentor, and develop a team of analysts and senior analysts.
• Manage workflow, service delivery, and team performance, ensuring alignment with agreed SLAs and KPIs.
• Conduct regular check-ins, career coaching, and performance management, including providing feedback, snapshot ratings, and addressing performance issues.
• Prepare and maintain up-to-date training plans for the team.
• Foster a collaborative, healthy, and motivating work environment to minimize attrition.
• Develop, document, and share best practices for expense compliance audits.
• Drive process improvements and build operational synergies within the team.
• Support the development and enhancement of compliance controls and tools.
• Participate in and lead expense compliance (EC) level projects.
• Act as a liaison between the India team, NSE business, India Manager, and leadership.
• Represent Deloitte in discussions with external vendors related to expense compliance and corporate card matters.
• Manage second-level escalations and participate in first-level interviews during hiring processes.
• Collaborate with business units to reinforce policies and recommend changes as needed.
• Review monthly reporting for accuracy and volume trends, highlighting observations to management.
• Update daily statistics reports and assist with month-end reporting.
• Provide feedback to management on communication needs to reinforce policies.
• Work effectively with virtual teams and provide excellent customer service.
• Contribute to team success by sharing information and collaborating with others.
• Adhere to office/hybrid work schedules as required (10:30 am to 7:30 pm or 2 pm to 11 pm IST).

Required Education, Qualifications, and Experience

• Graduate or Postgraduate in Commerce.
• 8 to 12 years of relevant experience in T&E (Travel & Expense) audit and expense compliance
• Demonstrated experience in leading and developing teams.
• Strong understanding of NSE expense regulations, policy guidelines, and industry best practices.
• Excellent written and verbal communication skills.
• Strong decision-making and analytical abilities. High integrity and ability to handle sensitive and confidential data.
• Proficiency in expense management systems (e.g., Concur, SAP) and Microsoft Office applications (Word, Excel, PowerPoint, Outlook).

Team Culture

• Our team values collaboration, initiative, and continuous learning. We are committed to delivering excellence, maintaining the highest quality standards, and fostering innovation to provide greater value to our clients.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.

Benefits to help you thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

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Requisition code: 308155