Customer Support Executive

7 days ago

Bengaluru, Karnataka, India Orbitouch Outsourcing Private Limited Full time ₹ 4,20,000 per year

Urgent Hiring || Customer Support Executive || bangalore

Profile:- Customer Support Executive

Experience:- Min 1 Year

CTC:- Upto 4.2 LPA (Depend on the interview)

Location:- Bangalore

Working Days:- 6 Days

Key Responsibilities:

  • Handling Inquiries: Responding to customer questions via phone, email, chat, or social media. This includes providing information about products, services, pricing, and policies.
  • Issue Resolution: Investigating and resolving customer complaints or problems, which may involve troubleshooting technical issues, escalating complex cases to relevant departments, or processing returns/exchanges.
  • Maintaining Records: Documenting customer interactions, feedback, and resolutions in a CRM (Customer Relationship Management) system.
  • Product Knowledge: Developing and maintaining in-depth knowledge of the company's offerings to effectively assist customers.
  • Feedback Collection: Gathering customer feedback to help improve products, services, and overall customer experience.
  • Building Relationships: Fostering positive customer relationships through professional and empathetic communication.

Essential Skills:

  • Communication Skills: Excellent verbal and written communication, active listening, and the ability to articulate information clearly and concisely.
  • Problem-Solving Skills: The ability to analyse situations, identify root causes of problems, and develop effective solutions.
  • Empathy and Patience: Understanding and relating to customer concerns, even when they are frustrated, and maintaining a calm demeanour.
  • Interpersonal Skills: Building rapport with customers and colleagues.
  • Technical Proficiency: Familiarity with CRM software, communication tools, and basic computer skills.
  • Adaptability: The ability to handle diverse customer needs and adapt to changing policies or procedures.

Job Types: Full-time, Permanent

Pay: Up to ₹420,000.00 per year

Benefits:

  • Provident Fund

Application Question(s):

  • What Is Your Current Ctc ?
  • What Is your Expected Ctc ?
  • What Is Your Notice Period ?
  • Are You Comfortable With Bangalore (Amruthnagar)

Experience:

  • Customer support: 1 year (Required)
  • Technical support: 1 year (Required)

Work Location: In person

  • Customer Support Executive|| International Chat Process

    4 weeks ago

    Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    Job DescriptionPosition: International Non voice Customer SupportMode: Work from OfficeShift: Rotational Night Shift (2 rotational week offs)Salary: starting 2.7 LPA to 3.8LPARoles and Responsibilities- Provide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns.- - Handle multiple chats...

  • Customer Support Executive

    4 weeks ago

    Bengaluru, Karnataka, India AUGMENTIVE BUSINESS 7 SOLUTIONS PRIVATE LIMITED Full time

    Position: Customer Support Executive - Voice ProcessLocation: Marathahalli, Bengaluru, KAJob Mode: Work From OfficeNotice Period: Immediate Joiners PreferredShifts: Rotational shifts.Compensation: ₹20,000 CTC (₹16,000 take-home).Job DescriptionWe are hiring dynamic and customer-focused Customer Support Executive - Voice Process to join our...

  • Customer Support Executive

    3 weeks ago

    Bengaluru, Karnataka, India Omshara Infotech Full time

    Job Title: Customer Support Executive - International Voice Process Client: 24/7.ai Location: Marathahalli Employment Type: Full-Time Shift: Night Shift | Rotational Week Offs Experience Level: Fresher or Experienced Transport: Two-Way Cab Facility Provided Job Overview: 24/7.ai is seeking dynamic and customer-focused professionals to join our International...

  • Customer Support Executive

    3 days ago

    Bengaluru, Karnataka, India Toolyt Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Customer Support Executive - Freshers at Toolyt LocationBengaluru, IndiaSalary /monthJob TypeFull-timeDate PostedAugust 28th, 2025Apply NowWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.To be successful as a customer support executive, you should display excellent...

  • Customer Support Executive

    3 hours ago

    Bengaluru, Karnataka, India Organo Mart Full time ₹ 4,32,000 - ₹ 5,40,000 per year

    Salary - upto 4.5lpa1+yrs of experienceRole DescriptionThis is a full-time, on-site role for a Customer Support Executive in the Insurance domain, located in Bengaluru. The Customer Support Executive will handle day-to-day tasks including addressing customer queries, resolving complaints, providing online and technical support, and ensuring customer...

  • Customer Support Executive

    2 days ago

    Bengaluru, Karnataka, India Proziod Analytics Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    We're Hiring: Customer Support ExecutiveLocation:Bangalore (Hoodi) | Experience:1–3 YearsCompany:Proziod Analytics Pvt Ltd | Salary:Up to ₹3 LPADo you enjoy helping people and solving problems? JoinProziodas aCustomer Support Executiveand be the voice our customers rely on What You'll DoHandle customer queries via phone, email, chat & ticketsResolve...

  • Customer Support Executive

    4 weeks ago

    Bengaluru, Karnataka, India Transformative Learning Solutions Full time

    Job DescriptionOur Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers.As a Customer Support Executive, you will be responsible for contacting customers and responding to their complaints...

  • Customer Support Executive

    7 days ago

    Bengaluru, Karnataka, India RAPSYS TECHNOLOGIES PTE. LTD. Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Pay: ₹10,000.00 – ₹15,000.00 per monthJob description:About the RoleWe are looking for enthusiastic and detail-oriented Customer Support Executives to join our growing team. This role requires strong written communication skills, fast and accurate typing ability, and a willingness to provide excellent customer service. If you are a fresher or have up...

  • Customer Support Executive

    37 minutes ago

    Bengaluru, Karnataka, India Asset Hr Full time ₹ 4,60,800 - ₹ 4,75,200 per year

    We have an opening with Top MNC for Customer Support Executive - VoicePosition - Customer Support Executive - VoiceLocation - BengaluruSalary - 3.8 Lac Per AnnumExcellent Communication Skills in English (MANDATORY)Free Cab facilities - Both PIck up and Drop5 Days a weekKindly share your resume to Thanks & RegardsKamesh DAsset HR Consulants /

  • Customer Support Executive-

    2 weeks ago

    Bengaluru, Karnataka, India 2COMS Full time

    Customer Support Executive Location Bangalore Experience Fresher or Experienced Qualification Graduate Provide excellent customer support through various channels such as phone email and chat Resolve customer inquiries and issues in a timely and professional manner Collaborate with other team...