AR - Billing & Collections

Introducing Quess Corp Ltd. Quess Corp Limited (Quess) is India's leading business services provider, leveraging our extensive domain knowledge and future-ready digital platforms to drive client productivity through outsourced solutions. Our passion for delivering exceptional services, augmented by proprietary digital platforms, has strongly established our credentials as India's largest employer in the private sector and the biggest integrated business services provider in the country.

With 550,000 employees spread across 9 countries, we serve over 3,000 clients. We are proud to achieve this success as a 15-year old start-up. This role is a part of BCPL

• a part of Quess Corp.

With a technology-first approach, Billion Careers is driven to make a difference in the lives of the blue & grey collar workforce and their workplace through employment, education, and engagement. Billion Careers started with the thought of powering up organizations to solve challenges like the speed of hiring, the discovery of skilled talent, compliance risk, low productivity, background verification, and high attrition. Our products and services can be learned about here:Job TitleBilling & Collection Specialist

• Transition Role for Singapore OperationsQualification
• Graduate degree with experience in Finance & AccountsExperience
• Min. 4-5 years in Billing, Collections & other related functionsTechnology
• Proficient in relevant tools & ERP systemsResponsibilities:Assist in the transition of billing and collections processes from Singapore, Malaysia, and the Philippines to India, ensuring smooth integration and minimal disruption.

Actively participate in process mapping, training, and knowledge transfer sessions to learn and adapt the existing processes. Identify and report any operational challenges or inefficiencies during the transition and collaborate with teams to resolve them. Oversee and manage the end-to-end billing process, ensuring accurate and timely invoice generation.

Prepare and maintain process SOPs. Ensure proper record-keeping for audit purposes, maintaining transparency and accountability in the billing and collections processes. Manage and track the collection of outstanding payments, ensuring timely follow-up with clients for overdue invoices.

Resolve payment issues or disputes with clients, ensuring a smooth and efficient collections process. Regularly liaise with clients and internal teams (BD, Finance, Operations) to address and resolve PO-related issues and billing discrepancies. Maintain strong client relationships, serving as the key point of contact for all billing and payment-related queries.

Lead regular follow-ups with clients to ensure payments are processed on time and to resolve any pending issues. Monitor Accounts Receivable (AR) ageing reports, identifying overdue accounts and taking proactive action to resolve outstanding invoices. Identify areas for improvement in the billing and collections processes and contribute to the development of more efficient workflows.Recommend and implement best practices to optimize the billing and collection's function.

Mandatory Skills:

• In-depth Knowledge of Billing and Collections Global or International region exp preferred
• APAC

Must know Journal entries Should understand taxation & general accounting concepts Good communication skills Required Skills:In-depth Knowledge of Billing and CollectionsExperience in transitioning work or managing processes from one region to another (e.g., from Singapore to India).

Proficiency in SAP and ExcelProblem-Solving and Analytical SkillsCommunication and Client CoordinationAttention to Detail and Strong organizational skills to manage multiple client accounts, invoicing processes, and follow-ups simultaneously.