Accounts Assistant
9 hours ago
Accounts Assistant
Location: Edappally, Ernakulam
Experience Required: Minimum 2 Years
Department: Accounts / Client Relations
Reports To: Finance Manager / Operations Head
About the Role:
We are looking for a proactive and organized professional to join our team as an Amount Collection Executive cum Client Relations Executive. The ideal candidate will be responsible for managing client interactions related to payments, sharing invoices, and ensuring timely collection of dues while maintaining a positive rapport with clients.
Key Responsibilities:
Follow up with clients for outstanding payments via phone, email, and WhatsApp.
Share accurate invoices, receipts, and payment reminders in a timely manner.
Coordinate with the accounts team to update payment status and maintain proper records.
Build and maintain a good relationship with clients to ensure smooth communication and trust.
Prepare and maintain collection reports and follow-up trackers.
Escalate any delayed or disputed payments to the concerned departments.
Assist clients with basic billing-related queries or issues.
Ensure confidentiality and professionalism in handling financial matters.
Requirements:
Minimum 2 years of experience in collections, accounts, or client handling roles.
Basic knowledge of accounting, invoicing, and billing tools (e.g., Excel, Tally, Zoho, or similar).
Strong communication skills in English and Malayalam.
Good interpersonal and negotiation skills.
Detail-oriented and well-organized with the ability to multitask.
Proficient in using email, Excel, and communication tools (e.g., WhatsApp, Google Sheets, etc.)
Preferred Qualities:
Positive attitude and client-first mindset.
Ability to handle difficult conversations politely but firmly.
Basic understanding of digital marketing agency workflow is a plus.
What We Offer:
Competitive salary and performance incentives.
A supportive and collaborative team environment.
Opportunity to work with a growing digital marketing agency.
Office location: Edappally, Ernakulam
Job Types: Full-time, Permanent
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Overtime pay
Experience:
- Accounting and collection: 2 years (Required)
- Client Commuunication: 1 year (Required)
- basic Knowledge accounting software: 1 year (Required)
- Microsoft Excel: 1 year (Required)
Language:
- English (Required)
Work Location: In person
Job Types: Full-time, Permanent
Pay: ₹10, ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
Experience:
- client handling: 1 year (Required)
Language:
- English (Required)
Work Location: In person
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