Information Technology Business Analyst

24 hours ago

Jaipur, Rajasthan, India Supportsoft Technologies Full time ₹ 1,50,000 - ₹ 3,00,000 per year

Company Description

Supportsoft Technologies transforms innovative ideas into powerful digital solutions by specializing in custom app development, website development, AI solutions, and digital marketing services. We cater to businesses of all sizes to help them thrive and scale in today's competitive digital world. With a strong focus on innovation, quality, and long-term partnerships, our team of skilled developers and AI experts delivers tailored end-to-end solutions. Our transparent process ensures measurable results and creates lasting relationships that drive growth and success for our clients.

Role Description

This is a full-time on-site role for an Information Technology Business Analyst located in Jaipur. The Business Analyst will collaborate with stakeholders to gather, analyze, and document business requirements. Responsibilities include evaluating IT processes, identifying areas for improvement, and ensuring the delivery of efficient technical solutions. The role also involves acting as a bridge between technical teams and business users, conducting quality assurance for deliverables, and creating detailed reports to support decision-making and project implementation.

Qualifications

  • Strong analytical and problem-solving skills, with experience in gathering and analyzing business requirements
  • Knowledge of IT processes, systems analysis, and solution evaluation
  • Proficiency in project documentation and creating functional specifications and user stories
  • Ability to coordinate between cross-functional teams, including IT and business stakeholders
  • Strong communication, presentation, and interpersonal skills
  • Experience in quality assurance, system testing, and user acceptance testing (UAT)
  • Proficiency in tools such as JIRA, Trello, or other project management platforms is an advantage
  • Relevant academic background, such as a Bachelor's degree in Information Technology, Computer Science, Business Administration, or related fields

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