Security Operations

7 days ago

Ahmedabad, Gujarat, India NIS Management Ltd Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Job Title: Executive - Operations (Security)

Location: Ahmedabad, Gujarat

Department: Operations

Reporting To: Branch Head

Key Responsibilities:

1. Manpower Management

  • Source and screen security manpower as per client specifications.
  • Collect necessary documents for ID generation, ESI, PF, and salary bank account setup.
  • Arrange relievers promptly based on client requirements.
  • Ensure complete uniform allotment for all new joiners.

2. Training & Development

  • Provide on-the-job training to security wardens at client sites and in the branch office.
  • Prepare assessment sheets and handbooks/manuals based on training sessions conducted by clients or the Branch Head.

3. Billing & Attendance

  • Reconcile attendance and prepare manpower rosters for client sites.
  • Upload attendance data in ERP for timely wage processing and billing.
  • Coordinate with clients for payment follow-up and reconciliation of old dues.
  • Liaise with internal teams for updates related to minimum wage changes, rate revisions, leave, and bonus clearances.
  • Raise material requisitions as per client site requirements.

4. Documentation & Surveys

  • Develop and maintain daily/weekly checklists and site SOPs.
  • Conduct surveys for new sites or to assess existing client locations.

5. Grievance Handling

  • Address client grievances professionally and in a timely manner.
  • Resolve internal staff issues related to salary, bonus, exit formalities, ESI, and PF.

6. Site Operations & Audits

  • Conduct regular and surprise inspections at sites to ensure compliance and performance.
  • Support administrative and office staff as needed; review staff performance and take corrective actions for improvement.
  • Apply for police clearance certificates for security personnel for audit and compliance purposes.

7. Event Support & Incident Management

  • Manage deployment and oversee inspection during special events at client sites.
  • Investigate incidents of theft, major accidents, or other emergencies and coordinate with local authorities/police for necessary actions.

8. Business Development Support

  • Participate in direct sales activities including reference generation and client meetings to support business growth.

Key Skills & Competencies:

  • Strong communication and interpersonal skills
  • Knowledge of security operations, labour laws, and statutory compliances (ESI, PF)
  • Hands-on experience with attendance and billing systems (ERP preferred)
  • Client relationship management
  • Proactive problem-solving and team leadership
  • Ability to handle field operations and work under pressure

Qualification-Graduate; Min 2 to 5 years of Experience from Security & Facility Service Industries. Ex-NDA or SSC Officer preferred.

Company Overview: We are a leading security and facility services provider, operating across 14 branches with a 400 crore turnover, managing services like housekeeping, engineering, catering, security, and more.

Interested candidates are requested to drop an email

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