Security Operations
1 day ago
Job Title: Executive – Operations (Security)Location: Ahmedabad, Gujarat Department: Operations Reporting To: Branch HeadKey Responsibilities:1. Manpower ManagementSource and screen security manpower as per client specifications.
Collect necessary documents for ID generation, ESI, PF, and salary bank account setup. Arrange relievers promptly based on client requirements. Ensure complete uniform allotment for all new joiners.2.
Training & DevelopmentProvide on-the-job training to security wardens at client sites and in the branch office. Prepare assessment sheets and handbooks/manuals based on training sessions conducted by clients or the Branch Head.3. Billing & AttendanceReconcile attendance and prepare manpower rosters for client sites.
Upload attendance data in ERP for timely wage processing and billing. Coordinate with clients for payment follow-up and reconciliation of old dues. Liaise with internal teams for updates related to minimum wage changes, rate revisions, leave, and bonus clearances.
Raise material requisitions as per client site requirements.4. Documentation & SurveysDevelop and maintain daily/weekly checklists and site SOPs. Conduct surveys for new sites or to assess existing client locations.5.
Grievance HandlingAddress client grievances professionally and in a timely manner. Resolve internal staff issues related to salary, bonus, exit formalities, ESI, and PF.6. Site Operations & AuditsConduct regular and surprise inspections at sites to ensure compliance and performance.
Support administrative and office staff as needed; review staff performance and take corrective actions for improvement. Apply for police clearance certificates for security personnel for audit and compliance purposes.7. Event Support & Incident ManagementManage deployment and oversee inspection during special events at client sites.
Investigate incidents of theft, major accidents, or other emergencies and coordinate with local authorities/police for necessary actions.8. Business Development SupportParticipate in direct sales activities including reference generation and client meetings to support business growth. Key Skills & Competencies:Strong communication and interpersonal skills
Knowledge of security operations, labour laws, and statutory compliances (ESI, PF)Hands-on experience with attendance and billing systems (ERP preferred)Client relationship management
Proactive problem-solving and team leadership
Ability to handle field operations and work under pressure
Qualification-Graduate; Min 2 to 5 years of Experience from Security & Facility Service Industries. Ex-NDA or SSC Officer preferred.Company Overview: We are a leading security and facility services provider, operating across 14 branches with a ₹400 crore turnover, managing services like housekeeping, engineering, catering, security, and more.Interested candidates are requested to drop an email at *********
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