Product Owner

Airline companies are embarking on a once-in-a-century transformation journey from a mere airline operators into Travel experience management companies. This can only be made possible by putting the Airline customers at the centre of every thought and actions of an airline. With Customer centricity at the core, airlines are able to present, offer and fulfill personalised, simplified and enriched experiences to their end customers.

Leading Tier 1 and 2 Airlines believes in iRetail Offer and Order Management solution, as their potential game-changer, and this elevated interest warrants us to put together an elite group to build its foundation and flagship capabilities.

If you believe you are cut out for this brilliant journey from product inception to creating WOW moments for travellers, here is a life time opportunity to be part of an industry game-changer, the iRetail. Seize the moment- Now

Job Location

Open across our India Locations

Years of Experience

15-20 years

Job Description

An experienced and enthusiastic Product Owner to serve as a bridge between Product Strategists/Customers and Engineering team to translate the product vision to tangible work backlog. The Product Owner assigns backlog priorities such that the product iterations are aligned to the strategic timelines. Risk mitigation and cadence of communication is another key focus area. In order to meticulously balance these responsibilities of the Product Owner, besides your tech and domain knowledge, good written/verbal communication, planning skills and strong understanding of agile methodology will come in handy.

The Responsibilities

• Interface with Customers/Product Strategists for product vision and direction
• Drive envisioning to define and document detailed product backlog
• Plan, prioritize and commit the deliverables to Stakeholders
• Own product within squad(s)
• Prioritization of backlog and planning product interactions
• Unblock team's external dependencies
• Ensure a cadence of communication to stakeholders giving visibility of accomplishments, remaining backlog with tentative timeline and foreseeable risks

Experience and skills

• Techno-domain experience in airline, offer order, retailing domains.
• Experience in driving product vision and managing product roadmap.
• Prior technical hand-on experience is a must.
• Deep understanding of domains - Airline Retailing, Offer Order, PSS will be a key skills
• Experience in driving multiple squads
• Experience in driving product streams/initiatives from inception to product ship.
• Stakeholder management experience both external and internal across customers, engineering, product, SLT
• Industry presence and experience [Industry conferences, panels etc.]

Domain Expertise Required:

• Product Owner, with techno-domain expertise in payment domain with a retailing flavour Payment workflows : Purchase, Refund, Void. Payment Reconciliation, Payment Refunds, Re-distribution, Credit Files, E-Wallet, Gift Certificates, Vouchers, Subscriptions, Write Offs. Payment Settlements. Split payments [Airline MoR, Supplier MoR], multiple FOP payments, cash and miles payments, iFly RES PNR Payment expertise
• Strong Customer Authentication, 3D Secure Version 2 expertise, PCIDSS, Tokenization.
• Preferable : offer order standards.
• General understanding of digital assets [crypto, nfts]

About IBS Software

IBS Software is a leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise, hospitality, and energy resources industries. IBS Software's solutions for the aviation industry cover fleet & crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel and air-cargo management. Across the hospitality sector, IBS Software offers a cloud-native, unified platform for hotels and travel sellers, including central reservation (CRS), property management (PMS), revenue management (RMS), call center, booking engine, loyalty and distribution. For the tour & cruise industry, IBS provides a comprehensive, customer-centric, digital platform that covers onshore, online and on-board solutions. Across the energy & resources industry, we provide logistics management solutions that cover logistics planning, operations & accommodation management. The Consulting and Digital Transformation (CDx) business focuses on driving digital transformation initiatives of its customers, leveraging its domain knowledge, digital technologies and engineering excellence. IBS Software operates from 17 offices across the world.

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Equal Employment Opportunity Statement

IBS Software is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran's status or any other characteristic protected by law.