
Front Office Manager
3 days ago
Job Summary
As the Front Office Manager, one should act as the bridge between the front and the back office. While coordinating the operation, you will also ensure that all guests experience a fantastic stay.
Responsibilities and Duties
- Customer Satisfaction (Guest Feedback, Social Media Review).
- Financial Performance (Up selling, Room Revenue, Operation Auditing).
- Showing Initiative, Problem Solving, Staff Training, Team Leading.
- Manages and motivates the Front Office team in order to provide a high standard of service for customers.
- Welcomes guests and fosters customer loyalty through his/her friendly manner.
- Develops high quality relationships with guests throughout their stay.
- Handles any guest complaints or contentious issues that cannot be settled directly by team members and provides a fast solution.
- Oversee and supervises guest arrivals and departures with the front office executive and duty managers.
- Provide high level of customer service and maintain a high profile in the day to day front office operations.
- Ensure that personalized service is offered to each and every guest.
- Ensures that the pricing policy and internal audit procedures are duly applied.
Required Experience and Qualifications
BHM with 7+ years experience
Job Type: Full-time
Schedule:
- Rotational shift
Education:
- Bachelor's (Preferred)
Experience:
- Hotel: 10 years (Required)
- Front desk: 8 years (Required)
- OTA: 5 years (Required)
Language:
- English (Required)
Work Location: In person
Speak with the employer
-
Front Office Manager
17 hours ago
India Destination Hotels Full timeJob DescriptionSummaryYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist the General Manager in delivering the brand promise by managing the Front Office...
-
Assistant Front Office Manager
5 days ago
India Destination Hotels Full timeJob DescriptionSummaryYou will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Assistant Front Office Manager is responsible to assist the Front Office Manager in managing the day-to-day operation of the...
-
Assistant Front Office Manager
1 week ago
India Destination Hotels Full timeJob DescriptionSummaryYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Front Office Manager is responsible to assist the Front Office Manager/ Rooms Division Manager in delivering the brand...
-
Assistant Manager- Front Office
5 days ago
India Destination Hotels Full timeJob DescriptionSummaryYou will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the...
-
Front Office Operations Manager
5 days ago
India beBeeFrontOfficeManagement Full time ₹ 6,00,000 - ₹ 8,00,000Job Title: Front Office Operations ManagerThe Front Office Operations Manager plays a pivotal role in the efficient management of the department, aligning with corporate objectives and service standards while meeting employee, guest, and owner expectations.Key Responsibilities:Contribute to the smooth operation of the Front Office Department within the Rooms...
-
Front Office Operational Manager
5 days ago
India beBeeFrontOffice Full time ₹ 6,00,000 - ₹ 10,00,000Operational Manager Job PostingTo achieve optimal employee, guest and owner satisfaction by efficiently managing front office operations.Key Responsibilities:Deliver brand promise by effectively managing front office operations.Manage the front desk, front service, communications centre and business centre.Ensure efficient departmental performance in line...
-
Front Office Manager
3 days ago
India IHG Hotels & Resorts Full timeJob Category Hotel-Front Office About us At voco we ve created a hotel brand that gives people a different choice Hotels to count on but different enough to be fun Unstuffy hotels where people feel comfortable to relax and just get on with relaxing Our new family of hotels are connected by their own sense of style and individual character - and...
-
Front Office
1 week ago
India PI Industries Ltd. Full time**Position Description**: **Business Division**: Corporate Office **Department**: Admin. **Location**: Gurgaon **Position Title**: Front Office Manager **Level**: **Upto Sr. Executive** **Reporting to (Title)**: Lead - Administration **Position Purpose**: - The position is responsible for managing the Front Office Operations including - handling...
-
Front office Faculty
3 days ago
India International Institute of Hotel Management (IIHM) Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionInternational Institute of Hotel Management (IIHM) is a leading institution in Hospitality Management Education Training & Consultancy in India and South East Asia. IIHM offers globally recognized skills and International Degrees in Hospitality Management through collaborations with prestigious universities like The Edinburgh Napier...
-
Front Office Director
3 days ago
India beBeeFrontOffice Full time US$ 45,000 - US$ 60,000Job Title: Front Office DirectorThe role of the Front Office Director is to oversee and manage the front office operations ensuring seamless guest experiences from arrival to departure.Ensure a professional atmosphere throughout the front office area by managing day-to-day staffing needs, planning and assigning work for team members.Develop and implement...