Customer Service Executive

5 days ago

India Qureos Full time ₹ 1,80,000 - ₹ 2,40,000 per year
Customer Service Executive (Remote)

Location: Remote (India-based candidates preferred)

Salary: ₹15,000 – ₹20,000/month and Incentives

Languages Required: Telugu, Kannada, and Hindi

Job Type: Full-time

Shifts: 12-hour rotational (Day & Night)

Freshers can also apply

Job Overview:

We're hiring a Customer Service Executive to join a fast-growing online gaming company. If you're enthusiastic, reliable, and passionate about delivering top-tier support and you're comfortable working remotely in a structured environment, we'd love to hear from you

Key Responsibilities:
  • Handle customer queries via chat and phone (inbound & outbound)
  • Assist players with account, deposit, withdrawal, and gameplay-related issues
  • Adhere to SOPs and company protocols
  • Maintain accurate records and update internal systems
  • Use Excel for data tracking and basic reporting
  • Deliver timely, professional, and empathetic customer service
Requirements:
  • Previous customer support experience (gaming experience is a bonus)
  • Fluent in Telugu, Kannada & Hindi.
  • Comfortable using Excel (basic formulas and data entry)
  • Willingness to work 12-hour rotational shifts, including nights and weekends
  • Strong self-discipline and time management
  • Own laptop and desktop
  • 100% Remote Role
  • Immediate joiners preferred

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