Delivery Head
1 day ago
Location: Chennai/Mumbai/Pune
About the role
You're responsible for end-to-end delivery of programs across Life Sciences, Pharmaceutical, Biotechnology or Healthcare clients. Strategic partner to clients and internal teams, driving operational excellence, compliance, and growth.
Key responsibilities
- Own delivery performance, client satisfaction, and P&L program for large, complex engagements.
- Lead cross-functional delivery teams, PMO activities, risk management, and governance.
- Drive process improvements, quality initiatives, and digital adoption to improve outcomes.
- Build and maintain strong client relationships and support business development for account expansion.
- Manage resource planning, talent development, and vendor relationships.
What we're looking for
- Minimum of 20 years' experience in IT and experience in delivery/operations within Life Sciences/Pharma/Medical Devices/Healthcare services.
- Proven P&L ownership, program/portfolio management experience, and strong stakeholder management.
- Deep understanding of relevant regulatory frameworks and delivery best practices.
- Excellent leadership, communication, and commercial acumen.
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