Assistant Vice President Trust

1 day ago

Hyderabad, Telangana, India Hireit Consultants Full time US$ 1,50,000 - US$ 2,00,000 per year

Position: Assistant Vice President Trust & Safety (Content Moderation)

Location: Hyderabad

Work Model: 5 days from office

About the Role

Join the worlds leading digital transformation and operations partner serving some of the largest global technology platforms. We are seeking a seasoned Trust & Safety leader to spearhead large-scale content moderation operations, deliver policy governance excellence, and manage high-impact teams that safeguard online communities for top-tier clients.

Key Responsibilities

  • Lead Trust & Safety / Content Moderation operations for high-tech global clients, ensuring compliance with platform policies and industry standards.
  • Drive policy curation, governance, and operational strategies to enhance platform safety, user trust, and compliance effectiveness.
  • Manage and inspire large, diverse teams (400 to 700 members) across geographies, ensuring high engagement, performance, and development.
  • Partner with senior client stakeholders to strengthen relationships, identify growth opportunities, and deliver operational excellence.
  • Oversee operational standardization, risk mitigation, and process improvement initiatives using Lean Six Sigma methodologies.
  • Monitor and refine service delivery models, leveraging technology, analytics, and AI tools to optimize efficiency.
  • Provide leadership during complex, high-pressure situations requiring sound judgment and resilience.

Qualifications & Experience

  • 10+ years of progressive leadership experience in Trust & Safety, Content Moderation, or related domains, preferably in BPO / digital operations.
  • Proven expertise in policy creation, content review, and platform safety for large-scale programs.
  • Experience in managing large teams (400+ members) in a global or multi-geo environment.
  • Strong background in stakeholder management, client engagement, and operational governance.
  • Proficiency in process excellence (Lean Six Sigma preferred) and change management.
  • Exceptional communication, analytical thinking, and decision-making skills.
  • Flexibility to work in a 24/7 environment and manage exposure to sensitive/egregious content.

Why Join Us?

  • Collaborate with global leaders in technology and online safety.
  • Lead impactful programs that protect users and shape safer digital spaces.
  • Be part of a high-growth, innovation-driven environment with access to world-class training and leadership development.

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