Operations Team Member

20 hours ago

Bengaluru, Karnataka, India Kotak Mahindra Bank Full time ₹ 2,00,000 - ₹ 8,00,000 per year

Operations Team Member-AFD SERVICES-RA Operations

Job Description – Team member Loan disbursement and Maintenance activity

Key Responsibilities:

  1. Application Review:
    - Review loan applications and supporting documents from borrowers to ensure completeness and accuracy.
  2. Data Entry:
  3. Compliance:
  4. Timeline Management:
  5. Control MIS action:
  6. OD limit management:
  7. Maintenance activity
  8. Problem-Solving:
  • Ensuring on adherence of all internal process check list, co-ordinating with sales team to get the queries resolved.
  • Validation of loan prospect details in salesforce application with documents and boarding of loan into core application
  • Updation of multiple parameter like insurance details, asset details, repayment details and other critical details in core application
  • Ensure that all loans comply with bank process notes and guidelines.
  • Monitor timelines for loan processing to ensure that loans are processed in a timely manner and meet closing deadlines.
  • Preparation of daily outward and inward file for all the file movement
  • Updation of CERSAI and ROC's
  • Updation of customer KYC details in bank application
  • Validating the document and OD requirement basis the LLI sheet and setting of OD limit in finacle application.
  • Updation of bank level exposure of customer in glems application.
  • Handling customer request to make necessary changes in customer CRN
  • Handling customer request to adjust part payments in loan
  • Handling customer request in processing excess refund in loan account
  • Handling customer in reversal of charges
  • Customer receipt accounting in core application
  • Address any issues or challenges that arise during the processing of loans, working to resolve them efficiently.

Skills and Qualifications:

  • Education: Requires a degree in finance, business, or a related field can be beneficial.
  • Experience: Previous experience in mortgage processing or related fields is often preferred.
  • Technical Skills: Proficiency in mortgage processing software and Microsoft Office Suite.
  • Attention to Detail: Strong analytical skills with an emphasis on accuracy in documentation.
  • Communication Skills: Excellent verbal and written communication skills for effective interaction with clients and colleagues.
  • Organizational Skills: Ability to manage multiple loans and tasks simultaneously while adhering to deadlines.
Experience LevelSenior Level

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