Customer Service Representative

7 days ago


Makarba Ahmedabad Gujarat, India b00c9147-620e-463a-903a-1f9c813b56e7 Full time ₹ 2,40,000 per year

We are looking for a professional and proactive Customer Service Representative to assist clients with their travel-related queries, resolve issues, and ensure a smooth experience throughout their journey. You'll be a key part of our customer happiness team.

  • Respond to client queries via calls, WhatsApp, and email
  • Share package and booking details clearly
  • Coordinate with internal teams for issue resolution
  • Follow up post-travel for feedback and reviews
  • Handle changes, cancellations, and basic CRM updates
  • Strong communication skills (English & Hindi)
  • Experience in travel/customer service preferred
  • Friendly, patient, and solution-oriented attitude

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement

Experience:

  • Customer service: 1 year (Required)

Work Location: In person



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