Phone Banking Officer
2 days ago
Hiring: Phone Banking Officer (Inbound Voice Process)
Profile: Sales After Service
Role & Responsibilities:
- Handle inbound calls to assist customers with queries, account information, and transactions
- Cross-sell, upsell, and promote relevant banking products
- Ensure a seamless and professional customer service experience
Salary & Incentives:
- Fixed Salary: Up to ₹28,000/month
- Performance Incentives: Up to ₹10,000/month
Eligibility Criteria:
- Education: Minimum Graduate in any stream (mandatory)
- Minimum 6 Months Experience
- Prior experience in customer service, tele sales, or banking voice process is a plus
Skills Required:
- Good communication skills (English & Hindi)
- Basic computer knowledge
- Customer-focused attitude and willingness to learn
Job Type: Full-time
Pay: ₹28, ₹38,000.00 per month
Work Location: In person
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