Phone Banking Officer

10 hours ago


Gurugram Haryana, India Shashi Sales & Marketing Full time

**Location: Phase 5, Udyog Vihar, Sector 19, Gurgaon/Gurugram**

**Job Profile: Phone Banking officer (Outbond Sales)**

**Responsibilities**:

- Provides information on banking products, offers assistance with transactions,
- Actively cross-sells or upsells banking services like loans and accounts,
- Maintaining accuracy, escalating issues, adhering to process and sales guidelines,
- Achieving call quality targets, and ensuring customer satisfaction while documenting interactions.

**Requirements**:

- Graduation is mandaotory
- Experince in banking sectors (like insurance, cross-sells, etc)
- Communication skills should be fluent
- Strong customer service abilities

**CTC: 2.88 LPA (Gross)**

Pay: ₹20,000.00 - ₹24,000.00 per month

**Benefits**:

- Flexible schedule

Work Location: In person


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