Technical Account Specialist

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Technical Account Specialist - Networking

SD-WAN (Cisco & Fortinet)

  
• Strong design and implementation knowledge of Cisco, Fortinet and VMWare SD-WAN technology

  
• Should be excellent articulating on the benefits of Cisco, Fortinet and VMWare SD-WAN technology to internal or external clients

  
• Capability to identify, analyse and drive any kind of problems to resolution, handling complex SD-WAN issues

  
• Providing technical demonstrations and use cases of SD-WAN system

  
• Strong skill to analyze Cisco, Fortinet and VMWare SD-WAN infrastructure performance to ensure network infrastructure is working at optimal levels

  
• Understanding SD-WAN APIs and integration with external tools/systems.

  
• Good communication skills and team lead experience.

  
• Leading, supporting and building relationships with NTT service engineering team

  
• Self motivated and proactive with demonstrated creative and critical thinking capabilities.

  
• 10+ years of experience in WAN network, SD-WAN technology

Cisco ACI & SDA

  
• Strong design, implementation & troubleshooting knowledge of complex Cisco ACI-based, Juniper fabric, VMware NSX or any OpenFlow protocol based Data Centre network

  
• Strong working experience with the Cisco ACI or other OEM controller to configure and manage network resources

  
• Deploying and configuring Cisco ACI applications and services

  
• Strong skill to analyze Cisco ACI performance and issues

  
• Experience designing and building complex campus network with Software Defined Access (SDA) solutions from Cisco or any other SDA vendors

  
• Provide client support, assisting with troubleshooting, design, configuration and escalated problem management

  
• Should be a passionate learner and trainer

  
• Experience in network automation via scripting (e.g. Python, Ruby) or tools (e.g. Ansible, Algosec, Chef)

  
• 15+ years of experience around networking and infrastructure, software development, systems design and deployment within a large scale technology services environment

Cisco Meraki - DNAC

  
• Strong design, implementation & troubleshooting knowledge of Cisco/meraki DNAC solution

  
• Diagnose and solve wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners

  
• Provide strategic direction over multiple UX projects and cross-product experiences

  
• Work to understand the complex needs of IT administrators, help set a vision for the product grounded in those needs, and collaborate with a cross-functional team to build it iteratively

  
• Collaborate with other support team members to fix network outages, incorrect configurations, and sophisticated networking issues on customers' devices.

  
• Responsible for training, mentororing service engineering team on DNAC solutions

  
• Stay up to date on Meraki features and technology by completing instructor-led and self-paced training modules.

  
• 15+ year of relevant experience working on wireless technologies

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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