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International Voice|| Customer Service

2 weeks ago

Delhi Gurugram NCR New Delhi, India WNS Holdings Full time ₹ 4,00,000 - ₹ 5,50,000 per year

Hiring||Wns||Customer Service

User Support Agents engage directly with Users to provide support and answer enquiries.

Answer phone calls, chat, and emails to identify and troubleshoot issues Users face when using Products

In providing the Services, meet and exceed the service levels and respective targets set forth in this SOW, including all metrics governing customer satisfaction, productivity, and quality.

Utilize support tools and resources necessary to provide the Services at a high level, including email, chat, telephone, and required internal tools.

Proactively identify improvements to the Products, identify bugs and otherwise determine high-impact opportunities to enhance the User experience.

Requirement:-

-1 Year of experience in customer service voice

-Bpo experience mandatory

-Qualification-Graduate

-Budget-max upto 5.5 Lpa

If interested kindly connect on