International Voice Process hiring Customer Service Executive

17 hours ago

Gurugram New Delhi Noida, India Ayka Communication Full time ₹ 30,00,000 - ₹ 65,00,000 per year

International Process is hiring for the Customer Service Executive.

Post: Customer Service Executive / Customer Support Executive (Voice Process)

Process:- Voice Process / Chat Process (Voice Process)

Note:- Work From Office.

Salary :- 3 Lack CTC to 6.5 Lack CTC

Language Mandatory:-

Hindi & English Communication.

Roles and Responsibilities

  • This is a premium Voice process for enterprise business of our telecom partner

    (Customer Service)
  • Grad with Relevant experience (Voice Customer service Exp) mandate .
  • Flexible to work in any shift Rotational .
  • Working days 5 days working
  • Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.
  • Customer Interaction: Engage with business owners through calls and provide support for managing and optimizing their digital ad accounts.
  • Ad Management Support: Assist clients in setting up, monitoring, and managing their online advertising campaigns across various platforms.
  • Consultative Approach: Offer expert advice on ad strategies, suggest improvements, and help clients achieve their business goals effectively.
  • Customer Support: Provide troubleshooting and technical assistance related to ad accounts, ensuring smooth client experiences.
  • Flexible Shift Support: Work in shifts as required and be adaptable to client needs in a 24/7 operation environment.

Note:- 5 days Working and 2 Week Rotational Off

24/7 Rotational Shifts (Male & Female both)

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