COE -Head Process Care and Quality
1 week ago
Role & responsibilities
- Demonstrate ownership and implement best practices to improve product quality, process efficiency, and the sustainability of lab operations in line with ISO and NABL standards.
- Act as the Subject Matter Expert (SME) to identify and resolve chronic quality issues for internal and external customers related to product assurance and laboratory performance.
- Establish, standardize, and sustain Quality Assurance systems to ensure consistent product quality and process reliability throughout manufacturing.
- Lead the capability building of lab and QA teams through structured training, process audits, and quality improvement initiatives.
- Drive root cause analysis (RCA) and implement corrective and preventive actions (CAPA) for recurring process or product issues.
- Collaborate closely with Production, R&D, and Maintenance teams to align quality standards with operational and customer requirements.
- Ensure compliance with regulatory, environmental, and safety standards while promoting sustainable manufacturing practices.
- Champion continuous improvement through Lean, Six Sigma, and Total Quality Management (TQM) methodologies.
Preferred candidate profile
- Strong knowledge of copper manufacturing processes, metallurgical testing, and product inspection methods.
- Hands-on experience with ISO 9001, ISO 14001, NABL, and related quality systems.
- Proven leadership in driving process optimization, cost reduction, and defect prevention.
- Excellent analytical, communication, and cross-functional collaboration skills.
- Proficiency in data-driven decision-making and modern quality tools (SPC, FMEA, MSA, etc.).
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