Branch Manager

17 hours ago

Delhi NCR New Delhi, India Updater Services (UDS) Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Job Description :

We are looking for a proactive and dynamic Branch Manager to lead our Delhi branch operations. The ideal candidate will be responsible for managing daily operations, driving sales growth, handling client relationships, overseeing payment collections, and ensuring service quality. This role reports directly to the Regional Manager/COO and is critical to the branch's performance and customer satisfaction.

Key Responsibilities:

  • Sales & Revenue Growth: Generate leads, meet sales targets, manage key client accounts.
  • Operational Oversight: Ensure smooth daily operations and adherence to SOPs.
  • Payment Collection & Finance: Oversee client billing and ensure timely collections.
  • Team Management: Supervise branch staff, conduct performance reviews, and ensure accountability.
  • Customer Experience: Address escalations and ensure client satisfaction.
  • Reporting & Coordination: Submit timely sales and ops reports to regional leadership.

Requirements:

  • Education: Any graduate degree (Business/Management preferred)
  • Experience: 8+ years in branch operations, service, or sales functions
  • Skills: Team leadership, customer service, Excel, CRM tools, communication

Language: Proficiency in English and Hindi

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