
Customer Relationship Manager
7 days ago
Job Profile: Customer Relationship Manager
Location: BRS Nagar, Ludhiana
Working Hours: 9:30 AM – 6:30 PM
Salary: ₹14,000 – ₹18,000 per month
Gender Preference: Female candidates preferred
Role Overview:
We are looking for a proactive Customer Relationship Manager to handle customer queries, orders, and service-related issues. The role focuses on ensuring smooth communication and a positive customer experience – no cold calling, no sales targets.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or in-person.
- Resolve issues related to orders, deliveries, and services.
- Coordinate with internal teams for seamless service.
- Maintain records of customer interactions and update databases.
- Collect and share customer feedback for service improvement.
Job Type: Full-time
Pay: ₹14, ₹18,000.00 per month
Language:
- English (Required)
Work Location: In person
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