Customer Relationship Manager

7 days ago


Bhai Randhir Singh Nagar Ludhiana Punjab, India Chocovic Full time ₹ 1,40,000 - ₹ 1,80,000 per year

Job Profile: Customer Relationship Manager

Location: BRS Nagar, Ludhiana

Working Hours: 9:30 AM – 6:30 PM

Salary: ₹14,000 – ₹18,000 per month

Gender Preference: Female candidates preferred

Role Overview:

We are looking for a proactive Customer Relationship Manager to handle customer queries, orders, and service-related issues. The role focuses on ensuring smooth communication and a positive customer experience – no cold calling, no sales targets.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or in-person.
  • Resolve issues related to orders, deliveries, and services.
  • Coordinate with internal teams for seamless service.
  • Maintain records of customer interactions and update databases.
  • Collect and share customer feedback for service improvement.

Job Type: Full-time

Pay: ₹14, ₹18,000.00 per month

Language:

  • English (Required)

Work Location: In person



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