Manager- Presales Solution Design

3 days ago


Bengaluru Pune, India Manning Consulting Full time ₹ 28,80,000 per year

Job Opening: Solution Design Presales Manager

Experience Level: 6+ Years (MBA preferred)

Location: Bengaluru/Pune

Package up to 24 LPA

Role Responsibilities (Individual Contributor)

  • Develop intelligent questionnaires based on available client and project information
  • Perform volume/data analysis using ITSM platforms, ACD reports, CRM tools, etc.
  • Identify transformation opportunities and potential use cases
  • Build effort estimation models
  • Develop banding structures as per TOM and defined scopes
  • Align operational and transformation productivity within banding model
  • Maintain and update solution assumptions
  • Review solution banding with delivery SPOCs and obtain approvals
  • Provide TIG inputs based on the proposed solution
  • Prepare detailed solution responses using PPT, Word, and Excel
  • Defend solution design with internal and external stakeholders
  • Present proposed solutions during client orals
  • Conduct due diligence with clients for outsourcing initiatives

Required Skills

  • 6+ years of experience in Bid Management, Solution Design (non IT), presales.
  • Domain: Customer Service, Service Desk or Product Support
  • Preferred industry experience: Insurance, Life Sciences, Healthcare, Travel, Logistics, Retail
  • Advanced understanding of shrinkage factors and effort estimation
  • Strong knowledge of Target Operating Models (TOM) and practical applications
  • Experience with commercial pricing models
  • Understanding of Customer Service, Product Support and Service Desk scopes across CEIU
  • Strong PPT design and presentation skills
  • Advanced Excel proficiency
  • Excellent communication skills and strong stakeholder management

To know more: Contact Kanika on or email resume to



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