Quality & Performance Analyst

NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently hiring for Quality Performance Analyst to join our team in Bangalore or Noida locations This role demands expertise in ISO and CMMI standards Internal...

ISO Quality & Performance Analyst NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently hiring for Quality & Performance Analyst to join our team in Bangalore or Noida locations. This role...

JOB DESCRIPTION We are currently hiring for Quality & Performance Analyst to join our team in Bangalore or Noida locations. This role demandsexpertise in ISO and CMMI standards, Internal Audits, Metrics Analysis, Statistical Analysis, Reporting,Quality Consultation and Effective Communication, Key Responsibilities Planning: Process definition and...

We are looking for a skilled Quality Analyst to join our team in the BPO/Call Centre industry.The ideal candidate will have 2 to 6 years of experience and be based in Domestic.Roles and ResponsibilityMonitor and evaluate call quality to ensure high standards.Develop and implement quality control processes to identify areas for improvement.Collaborate with...

Greetings from PTW Title Quality Analyst Location Bangalore Experience 1 Yrs-3Yrs Responsibilities The primary task of the quality analyst is transaction monitoring and providing actionable insights Comprehensive documentation of every coaching opportunity Share realtime feedback with the coach to ensure that corrective measures are taken Participate in team...

Quality Analyst Join us as a Quality AnalystIf you have a keen eye for detail, then this could be the role for you as you make sure that only well designed and built work packages get through quality testing You'll be the quality conscience of the team, assisting them to write and maintain automated tests as a standard way of working Joining us in...

Quality Analyst, AVP Join us as a Quality AnalystIf you have a keen eye for detail, this could be the role for you, as you'll make sure that only well designed and built work packages get through quality testing You'll make sure decisions made are based on robust data, return on investment and value measures that demonstrate thoughtful and intelligent...

Quality Analyst, AVP Join us as a Quality AnalystIf you have a keen eye for detail, this could be the role for you, as you'll make sure that only well designed and built work packages get through quality testing You'll make sure decisions made are based on robust data, return on investment and value measures that demonstrate thoughtful and intelligent...

Job Title Quality Analyst Healthcare Voice Process Location Bangalore India Job Type Full-Time Shift Fixed Night Shifts We are looking for a detail-oriented and analytical Quality Analyst QA to join our healthcare contact center team in Bangalore The QA will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality...

Job Summary:The Quality Analyst is responsible for monitoring, evaluating, and improving the quality of customer interactions in a call center. This role involves analyzing calls, providing feedback to agents, identifying trends, and collaborating with teams to enhance overall customer satisfaction and operational efficiency.Key Responsibilities:Call...