Application Support Executive

4 days ago

Patna, Bihar, India ICARE INFOSYSTEMS PRIVATE LIMITED Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Position:
Application Support Executive

Company:
ICARE Infosystems Pvt Ltd

Location:
Patna, Bihar

Employment Type:
Full-time

About Us

ICARE Infosystems is a fast-growing IT product & services company providing high-quality IT solutions focused on healthcare enterprises. We specialize in applications and services including Teleradiology (CT/MRI/X-Ray), Lab Management Systems, Radiology LMS, Data & Image Storage, and more. ICARE Infosystems

Job Summary

As an
Application Support Executive
, you will be responsible for application support and handling, coordinating with customers, ensuring that applications work smoothly, and managing feedback/queries.

Key Responsibilities

  • Handle application support and application handling tasks.
  • Coordinate with customers to resolve issues, answer queries, get feedback.
  • Document incidents and escalate or liaise with internal teams (development, QA) for fixes.
  • Maintain logs, reports, and documentation of support issues.
  • Assist in troubleshooting basic technical issues related to the application.
  • Learn new modules or workflows as needed.

Requirements / Qualifications

  • Education: Any Graduate; Bachelor's degree in Computer Science / IT preferred.
  • Experience: 0-2 years. Freshers are welcome.
  • Skills:
  • • Good verbal & written communication skills.
  • • Solid computer skills: MS Office, email, basic troubleshooting.
  • • Self-motivated, accountable, customer-oriented.
  • Desirable: Knowledge of healthcare domain, or experience/understanding of X-Ray / CT Scan systems.
  • Attitude: Eagerness to learn, good coordination, ability to work under guidance and follow through.

Contact & Other Details

  • Company Contact Number:
    ICARE Infosystems
  • Email Contacts:
  • ,
  • Website:
  • ICARE Infosystems

How to Apply

Please send your updated resume to

or

  • with subject line:
    "Application Support Executive – [Your Name]"
    .

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