
Application Support Executive
2 days ago
Position:
Application Support Executive
Company:
ICARE Infosystems Pvt Ltd
Location:
Patna, Bihar
Employment Type:
Full-time
About Us
ICARE Infosystems is a fast-growing IT product & services company providing high-quality IT solutions focused on healthcare enterprises. We specialize in applications and services including Teleradiology (CT/MRI/X-Ray), Lab Management Systems, Radiology LMS, Data & Image Storage, and more. ICARE Infosystems
Job Summary
As an
Application Support Executive
, you will be responsible for application support and handling, coordinating with customers, ensuring that applications work smoothly, and managing feedback/queries.
Key Responsibilities
- Handle application support and application handling tasks.
- Coordinate with customers to resolve issues, answer queries, get feedback.
- Document incidents and escalate or liaise with internal teams (development, QA) for fixes.
- Maintain logs, reports, and documentation of support issues.
- Assist in troubleshooting basic technical issues related to the application.
- Learn new modules or workflows as needed.
Requirements / Qualifications
- Education: Any Graduate; Bachelor's degree in Computer Science / IT preferred.
- Experience: 0-2 years. Freshers are welcome.
- Skills:
- • Good verbal & written communication skills.
- • Solid computer skills: MS Office, email, basic troubleshooting.
- • Self-motivated, accountable, customer-oriented.
- Desirable: Knowledge of healthcare domain, or experience/understanding of X-Ray / CT Scan systems.
- Attitude: Eagerness to learn, good coordination, ability to work under guidance and follow through.
Contact & Other Details
- Company Contact Number:
ICARE Infosystems - Email Contacts:
- ,
- Website:
- ICARE Infosystems
How to Apply
Please send your updated resume to
or
- with subject line:
"Application Support Executive – [Your Name]"
.
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