
Senior ServiceNow Developer
1 week ago
We are seeking a seasoned Senior ServiceNow Developer to join our innovative team. In this role, you will drive the setup and advanced configuration of the ServiceNow platform with a specific focus on EC Pro implementation, integrated UI/UX services, and dynamic translation capabilities. You will collaborate with stakeholders to understand business needs, translate them into scalable solutions, and enhance multi-language support across the platform.
Key Responsibilities:
Platform Setup & Configuration:
Lead the end-to-end setup and configuration of the ServiceNow platform to support advanced functionalities.
Employee Center Pro Implementation & UI/UX Integration:
Implement and customize the EC Pro module, ensuring seamless integration with UI/UX services to enhance user experience.
Dynamic Translation & Multi-Language Support:
Develop, deploy, and maintain dynamic translation solutions that facilitate comprehensive multi-language support across the platform.
Solution Design & Development:
Collaborate with clients and internal teams to gather requirements, analyze existing workflows, and deliver innovative ServiceNow solutions.
Customize and extend ServiceNow functionalities using JavaScript, Glide, and other scripting languages.
Integration & Support:
Integrate ServiceNow with third-party systems using REST/SOAP APIs.
Provide ongoing platform support, troubleshooting issues, and conducting regular upgrades and testing.
Documentation & Training:
Create and maintain detailed technical documentation for configurations, customizations, and workflows.
- Train end-users and clients on new features, enhancements, and best practices.
Required Skills & Qualifications:
- Bachelors degree in Computer Science, Information Technology, or related field.
- Minimum 4+ years of hands-on experience in ServiceNow implementations, configuration, and support.
- Strong knowledge of core ServiceNow modules (ITSM, ITOM, HRSD, CSM).
- Experience with ServiceNow scripting (JavaScript, Glide).
- Familiarity with integration methods such as REST/SOAP APIs.
- Strong problem-solving skills and ability to manage complex projects independently.
- Experience working with Agile methodology is a plus.
- ServiceNow certifications (Certified Implementation Specialist, Certified Application Developer) are a strong advantage.
Key Competencies:
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
- Strong analytical and problem-solving mindset.
- Self-motivated, detail-oriented, and able to prioritize tasks efficiently.
Why Join Us?
- Opportunity to work with a diverse range of clients across industries.
- Collaborative and innovative work environment.
- Career development opportunities with exposure to cutting-edge technologies.
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