Front Office Associate

2 days ago

Tiruchi, Tamil Nadu, India V Catapult Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Qualifications and Skills

  • Proven work experience in front office management or similar role for a minimum of 1 year and a maximum of 3 years.
  • Excellent communication skills with a focus on maintaining a professional and welcoming front office environment.
  • Proficient in data entry with attention to detail and accuracy in managing databases and records.
  • Strong organizational skills to prioritize tasks effectively and ensure efficient office operations daily.
  • Ability to multi-task and handle various responsibilities simultaneously in a fast-paced setting.
  • Adept at using office equipment such as telephones, printers, and computers for basic functions.
  • Strong customer service orientation with the capability to address inquiries and provide accurate information.
  • Must have skills in using office software platforms, including Microsoft Office Suite, with good typing speed.

Roles and Responsibilities

  • Greet and welcome visitors warmly, ensuring they are attended to promptly and directed accordingly.
  • Manage and screen incoming calls, handling inquiries professionally or redirecting them to appropriate personnel.
  • Maintain an organized and tidy reception area to reflect our professionalism and company image.
  • Perform accurate data entry tasks and maintain comprehensive records of client and employee information.
  • Coordinate and schedule appointments, meetings, and conference calls as needed by the team.
  • Assist in administrative tasks, including handling mail, preparing reports, and processing documents.
  • Ensure all front office supplies are stocked and requisitioned timely when necessary.
  • Collaborate with other team members to address and resolve any front office issues or challenges efficiently.

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