Openings For Customer Support Team Leader

As a Chat Support Team Leader, you will oversee and guide a team of chat support agents. You'll ensure high quality service through chat channels, meet performance and customer satisfaction metrics, manage escalations, mentor agents, and continuously improve processes. You'll act as the bridge between agents and senior management, ensuring operational...

Job Title: Outbound Sales Team LeaderLocation: GurgaonDepartment: SalesReports To: Head of SalesEmployment Type: Full-timeJob Summary:We are seeking a results-driven and experienced Outbound Sales Team Leader to overseeand support our outbound sales representatives. In this role, you will lead a team of salesprofessionals responsible for generating leads,...

Job Title: Team Leader - Escalations/Customer SupportLocation: Gurugram6 days WorkingPoint of Contact: or connect with us at Role Overview:We are looking for a Customer Support Team Leader to lead a high-performance support team focused on delivering exceptional service to our customers. This role is best suited for someone who has experience managing large...

Application Support Managers oversee support teams, leading high-quality application support in fast-paced environments. They ensure adherence to service level agreements and provide technical direction to teams.The role involves managing escalations for applications, overseeing activities of support engineers, and monitoring compliance with processes....

We are looking for a proactive and experienced Team Leader with a strong background in customer service to join our client s team The ideal candidate will lead motivate and manage a team of customer service representatives to achieve performance metrics deliver excellent customer experiences and foster a positive work environment Key Responsibilities-...

BPO International Customer Support Voice process,1 year as a Team Leader on paper* Rotational Shifts*Manage team *Knows performance metrics*Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri Neha Required Candidate profile*Graduation Mandatory.*Works with team spirit to achieve customer satisfaction*Mentors team*We pick calls immediately*Dont...

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...

Job Summary We are seeking an experienced team leader to drive Productivity Improvement Projects in our control and digitalization business segment You will be responsible for developing and executing the strategy of the controls digital business in line with the Siemens Energy Gas Services strategy You will work closely with the management of regions...

Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...