Tele Caller Executive

3 days ago

Navsari, Gujarat, India 9251a55b-1a72-43be-bbde-ba21db29a22c Full time ₹ 1,80,000 - ₹ 2,50,000 per year

Job Overview

The Tele caller will handle sales calls, customer feedback calls, and coordination tasks within the Sales & Operations department. The role focuses on improving customer experience, supporting daily operations, and maintaining strong customer relationships.

Key Responsibilities Sales Calls

  • Make outbound calls to potential and existing customers.
  • Explain product details, offers, pricing, and benefits.
  • Understand customer needs and suggest suitable items.
  • Follow up on leads and convert inquiries into sales.
  • Maintain call targets and update follow-up sheets.

Customer Feedback Calls

  • Conduct post-order or service feedback calls.
  • Record customer feedback, suggestions, and complaints accurately.
  • Report negative feedback to the operations team immediately.
  • Maintain polite and professional communication.

Reporting & Coordination

  • Maintain daily call logs, feedback records, and other reports.
  • Coordinate with the Sales & Operations team for smooth workflow.
  • Share timely customer feedback to support operational improvements.
  • Follow up with outlets on pending updates or tasks.
  • Meet assigned targets while maintaining call quality.

Requirements

  • 12th pass (Graduates preferred)
  • Good communication skills in Hindi and English (Gujarati is an advantage)
  • Basic computer skills (Excel, WhatsApp, CRM tools)
  • Confident, polite, and target-focused
  • Experience in tele calling, sales, or customer support is preferred
  • Freshers with good communication skills may also apply
  • Note: Female candidates are encouraged to apply.

Salary & Benefits

  • Salary as per company standards
  • Performance-based incentives
  • Growth opportunities in Sales & Customer Service
  • Training and development support

Job Type: Full-time

Pay: ₹10, ₹15,000.00 per month

Work Location: In person

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