Guest Relations Manager

About Della Adventure Resorts Pvt Ltd Della Adventure Resorts Pvt Ltd is India s largest extreme adventure park and a premium luxury resort offering an unparalleled combination of world-class hospitality innovative experiences and adventure tourism We are committed to delivering excellence through service experiences and lifestyle to our...

We're Hiring – Assistant Housekeeping ManagerCompany:Machan Resorts, LonavalaLocation:Lonavala, MaharashtraReporting To:General ManagerMachan Resorts, a distinguished name in luxury hospitality nestled in the serene landscapes of Lonavala, is seeking a dynamic and detail-orientedAssistant Housekeeping Managerto join our team. This is an exciting...

Responsibilities:* Ensure guest satisfaction through exceptional service* Oversee front desk operations & staff supervision* Collaborate with departments on resort events & promotions* Manage guest relationships & requests

Duties and Responsibilities 1 Ensures professional and timely customer service to our guests and customers ensuring familiarity within all areas of VIP and Villas - villa reservations and allocation transportation restaurant bookings guest services business centre services handling of Villa dining food ordering and dispatch requests to all butlers...

Job Summary The Restaurant Captain is responsible for overseeing the daily operations of the Japanese restaurant ensuring exceptional guest service and maintaining high standards of food presentation and hospitality They will coordinate with the kitchen lead the service team and ensure an authentic and memorable dining experience Key Responsibilities ...

Job Title:Executive Hotel ManagerPosition Overview:A senior leadership role for an experienced hotel professional.Lead and manage high-performing teams to deliver exceptional customer experiences and drive business growth.Key Responsibilities:Leadership and Management:Develop and implement strategic plans aligned with the resort's vision, mission, and...

Front Desk RepresentativeThe Front Desk Representative plays a vital role in ensuring the seamless delivery of exceptional guest experiences.Key Responsibilities:Greet guests warmly and professionally upon arrival and departure, setting the tone for a pleasant stay.Efficiently perform check-in and check-out procedures, handling guest queries and requests...

Job Title Front Office AssociateDepartment Front OfficeReports To Duty ManagerLocation LonavalaJob Summary The Front Office Associate is the face of the hotel responsible for providing guests with a seamless check-in and check-out experience addressing their needs and ensuring a pleasant and welcoming atmosphere at the front desk Key Responsibilities ...

Department Food Beverage Service Location The Machan Resorts Lonavala Reporting to F B Executive Job Summary The F B Service Associate is responsible for delivering exceptional guest service by ensuring prompt courteous and efficient service of food and beverages in the restaurant in-room dining or banquet events as per the standards of the...

1 Should have the ability to inspire and motivate Must be proficient in word processing spreadsheets and data analysis to input data track employee training and produce training reports 2 Should have a combination of practical experience excellent communications skills and a positive customer service attitude 3 Should have excellent observation and...