Return Processing Executive

3 days ago


Delhi, Delhi, India Weird wolf Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Job Title: Return Processing Executive

Company Name: Weird Wolf

Location: Okhla Phase II, Delhi

Salary Range (CTC): 20k to 30k

Job Type: Full-time, Permanent in office role

Role Overview:

We are seeking an experienced Return Processing Executive who will manage and streamline the end-to-end returns and reverse logistics process. The role involves ensuring efficient handling of product returns, minimizing losses, and maximizing customer satisfaction.

Key Responsibilities:

  • Optimization various e-commerce platforms (Amazon, Flipkart, Myntra, Blinkit, Zepto, etc.).
  • Oversee daily operations of returns and reverse logistics.
  • Implement policies for returns, replacements, and refunds in alignment with company standards.
  • Coordinate with warehouse, quality control, and customer service teams.
  • Analyse return trends to identify quality issues, fraud cases, or process gaps.
  • Work with vendors and suppliers on defective product claims and return-to-origin cases.
  • Monitor KPIs such as return rate, processing time, recovery value, and customer satisfaction.
  • Optimize return handling costs while improving efficiency.
  • Ensure compliance with company policies, vendor agreements, and legal standards.

Qualifications & Skills:

  • Bachelor's degree in Supply relevant field.
  • 2+ years of experience in logistics, returns, or warehouse operations.
  • Knowledge of reverse logistics, quality inspection, and inventory management.
  • Strong analytical and problem-solving skills.
  • Ability to lead and manage cross-functional teams.
  • Proficient in MS-Excel

What We Offer:

  • Competitive salary as per market standard
  • Collaborative work environment and growth opportunities.

How to Apply:

  • If you meet the above requirements and are passionate about it, please send your updated resume to or WhatsApp your Resume on No calls) with the subject line: Application for Return Processing Executive Role.

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Work Location: In person



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