Collection Manager
2 days ago
Company Description
Tata Capital Limited, a subsidiary of Tata Sons Limited, is a trusted, customer-centric financial services provider. The company is a Core Investment Company registered with the Reserve Bank of India. Tata Capital offers diverse financial services, including Commercial Finance, Infrastructure Finance, Cleantech Finance, Wealth Management, Consumer Loans, and Tata Cards, through its wide network of over 500 branches across India. Tata Capital caters to the needs of retail, corporate, and institutional customers.
Role Description
This is a full-time, on-site role located in Kolkata for a Collection Manager. The Collection Manager will be responsible for overseeing the collection process by managing a team, setting collection goals, and designing strategies to enhance efficiency. Daily tasks involve monitoring and reviewing collections metrics, handling complex cases, and ensuring compliance with regulations and company policies. The role requires effective communication with stakeholders to maximize recovery rates and minimize loss.
Qualifications
- Experience in managing collection processes and team management skills
- Strong analytical skills to monitor and assess collection performance
- Excellent communication and negotiation skills to handle complex cases and interact with stakeholders
- Knowledge of regulatory compliance and company policies related to collections
- Problem-solving and decision-making abilities
- Proficiency in relevant software and tools for collection management
- Bachelor's degree in Finance, Business, or related field
- Experience in the financial services sector is a plus
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