Customer Support Executive

2 days ago


Vadodara, Gujarat, India Goodcare It Management Services Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Role & responsibilities

  • Prolific verbal & written communication skills to support customers with ease.
  • Efficiency to offer relevant and satisfactory solutions to customers.
  • Efficiently taking note of queries and requests.
  • Maintenance of logs for customer interactions, transactions, and comments.
  • Suggest effective and prompt solutions.
  • Protecting brand image and reputation in the market.
  • Effective communication via mail.
  • Maintaining positive relationships with the customers throughout the conversation.
  • Respond to Emails within a specific timeframe
  • Help in creating customer surveys, segmentation & getting feedback to improve our processes, products, and customer experience


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