Warranty Manager

1 week ago

Thikri Madhya Pradesh, India Lata Motors Full time ₹ 4,80,000 - ₹ 6,00,000 per year

AMC / Warranty Manager – Tata Motors Commercial Vehicle Division

Location: Thikri and Sevaliya

Experience Required: 6+ years (Warranty Process Operations)

Education: Bachelor's Degree in Automobile or Mechanical Engineering

About the Role

We are looking for an experienced AMC/Warranty Manager to lead the Tata Motors Commercial Vehicle (CV) warranty and AMC claims process. The ideal candidate will ensure efficient claims handling, compliance with company standards, and team excellence in performance and service delivery.

Key Responsibilities

  • Manage AMC and Warranty claims processing in line with Tata Motors' guidelines.
  • Set and monitor timelines and KPIs for deliverables to ensure top performance.
  • Lead and facilitate daily team meetings and regular governance reviews (internal & external).
  • Define team priorities and allocate resources effectively based on capacity.
  • Develop and implement new strategies to support evolving business needs.
  • Oversee resource utilization, productivity, and process quality.
  • Build and maintain a collaborative, innovative, and high-performing team culture.
  • Motivate and guide the team through challenging situations while upholding morale.
  • Maintain quality assurance standards and compliance across all processes.
  • Establish and review both team and individual goals to ensure consistent service delivery.

Required Skills and Experience

  • Functional Expertise:
  • Strong knowledge of end-to-end warranty claims management and processing.
  • Experience with Dealer Management Systems (DMS), CRM, Siebel, SAP, or similar automotive systems.
  • Strong analytical skills and digital mindset.
  • Experience in managing dealer, customer, or channel partner communications.
  • Leadership:
  • Proven ability to lead, motivate, and manage teams effectively.
  • Strong coordination and governance capabilities.
  • Technical Skills:
  • In-depth understanding of Commercial Vehicle systems and processes.
  • Language Proficiency:
  • English – Read, Write, and Speak fluently.

Tata Motors Leadership Competencies

  • Driving Execution: Turning strategy into actionable outcomes.
  • Leading by Example: Upholding ethics and integrity.
  • Leading Change: Adapting to and managing change effectively.
  • Customer Centricity: Anticipating and addressing customer needs.
  • Motivating Self & Others: Inspiring performance and engagement.

Why Join Us?

Be part of a renowned automotive brand that values innovation, integrity, and excellence. You'll lead a dynamic team that plays a key role in maintaining customer satisfaction and operational efficiency for Tata Motors' Commercial Vehicle division.

Job Types: Full-time, Permanent

Pay: ₹40, ₹50,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • Thikri, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Warranty Manager: 6 years (Required)

Language:

  • Hindi, English (Required)

Location:

  • Thikri, Madhya Pradesh (Required)

Work Location: In person

  • Warranty Executive

    1 day ago

    Thikri, India Lata Motors Full time

    **About the Company**: **Location**: Indore / Thikri, Madhya Pradesh LATA Motors is an authorized **Tata Motors workshop** specializing in **commercial vehicle service and maintenance**. We deliver professional and reliable workshop operations to ensure high-quality vehicle performance and customer satisfaction. **Job Summary** **Key Responsibilities** -...

  • Warranty Manager

    1 week ago

    Khurampura, Madhya Pradesh, India Lata Motors Full time ₹ 5,40,000 - ₹ 10,00,000 per year

    About the RoleMohan Motors is seeking an experienced Warranty Manager & Workshop Manager to oversee the complete warranty operations and workshop management for the Ashok Leyland Commercial Vehicles division. This dual-role position requires strong technical expertise, leadership ability, and a deep understanding of commercial vehicle service operations. The...

  • Territory Manager-customer Care

    5 days ago

    Gwalior, Madhya Pradesh, India MAHINDRA & MAHINDRA Full time

    Responsibilities Key Deliverables Providing inputs to the product development team during proto- stage to improve Serviceability and Maintainability DFS Ensuring System Readiness for Parts before seeding Launch of new Products Creating Service kits Child parts nos Define preliminary inventory norms for Warehouse and Dealerships Develop and Update Literature...

  • Car Sales Executive

    1 week ago

    Bhopal, Madhya Pradesh, India SNR KIA AUTO LLP Full time

    Demonstrates vehicle features and takes customers on test drives. Demonstrates automobiles by explaining warranties and services. Closes sales by overcoming objections, asking for sales, negotiating prices, and completing sales and purchasing contracts. Provides sales management information by completing reports. **Salary**: ₹12,000.00 - ₹20,000.00 per...

  • Contractor - SAP Cs

    1 week ago

    Indore, Madhya Pradesh, India Yash Technologies Full time

    Date: Oct 16, 2025 - Job Requisition Id: 62598 - Location: Hyderabad, TG, IN Indore, MP, IN Hyderabad, IN YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a...

  • Hvac Technician Diploma

    1 week ago

    Indore, Madhya Pradesh, India anugrah human resource services llp Full time

    Job Description / Responsibilities - Installing, maintaining and repairing ventilation and air conditioning systems and BMS (Building Management System). - Identifying maintenance risks on equipment.Diagnosing electrical and mechanical faults for HVAC systems - Cleaning, adjusting and repairing systems, and performing warranty services. - Performing...

  • IT Executive

    3 days ago

    Indore, Madhya Pradesh, India Indra Marshal Power Pvt. Ltd. Full time

    The IT Executive is responsible for managing and maintaining the organization’s IT infrastructure, ensuring the smooth functioning of hardware, software, and networks. The role involves troubleshooting technical issues, supporting end-users, and implementing new technologies to enhance business operations. Key Responsibilities: 1. Technical...

  • Back Office Executive

    6 days ago

    Rau, Indore, Madhya Pradesh, India Biyani Chetak Automobiles Full time

    **Key Responsibilities**: - Maintain and update customer and vehicle records in CRM or ERP systems. - Coordinate with sales, service, and inventory teams for smooth order processing and vehicle delivery. - Handle documentation related to vehicle registration, insurance, invoicing, warranty, and loan processing. - Monitor stock availability and manage...

  • Parts and Service Coordinator(Indore)

    3 days ago

    Indore, Madhya Pradesh, India Human power Services Full time

    Job Title**:Parts & Service Coordinator** Industry**:Construction Equipment** Location**:Indore, Madhya Pradesh** Experience Required: 1 to 3 years Salary Range**:₹18,000 to ₹22,000 (In-hand)** Joining**:Immediate Joiners Preferred** Key Responsibilities: - Coordinate daily service schedules and maintain service records. - Manage parts inventory,...

  • Bodyshop advisor

    4 days ago

    Chuna Bhatti, Bhopal, Madhya Pradesh, India Daga Motors Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    responsible for greeting customers, diagnosing vehicle issues, communicating repair needs and costs, coordinating with technicians and parts staff, and keeping customers informed throughout the service process. Key duties include providing excellent customer service, managing workflow, advising on parts and warranty options, creating service orders,...