
Customer Relationship Management Specialist
2 days ago
Company Description
PQSmitra LLP is a leading Business Management Consultancy with over 25 years of experience and a proven track record of serving 4500+ clients across India and overseas. We provide sustainable, performance-driven solutions built on a Simple & Practical Approach, ensuring easy implementation and measurable results. Our services include ISO Consultancy, ESG & Sustainability Reporting, Customer-Specific Compliance, Performance Improvement, and Business Promotion Services. Recognized by Silicon India Magazine as one of the Top 10 Promising ISO Consultants, PQSmitra empowers organizations to meet global standards and grow with confidence and clarity.
Role Description
This is a full-time, on-site role for a Customer Relationship Management Specialist located in Borivali. The CRM Specialist will be responsible for managing customer relationships, ensuring client satisfaction, and supporting sales initiatives. Daily tasks will involve maintaining CRM systems, analyzing customer data, and working closely with the sales and project management teams. The role requires excellent communication skills, strong analytical abilities, and the capability to manage multiple projects simultaneously.
Qualifications
- Proficiency in Customer Relationship Management (CRM)
- Strong Analytical Skills
- Effective Communication skills
- Experience in Sales
- Project Management capabilities
- Ability to work on-site in Borivali
- Relevant experience in a similar role is beneficial
- Bachelor's degree in Business, Marketing, or a related field
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